Carly Jane Scobell
GBAnnual Albums Never Released On Time My fiancé releases an album every 5/23, and Octiive managed to mess up the last 2 years (2020 & 2021). He loads everything a month in advance on their site, but it never seems to be enough time for them to figure things out. Last year it was that Apple was taking a while with the explicit songs, but they didn’t tell him this in advance - instead HE had to reach out to them THE DAY (5/23/20) he saw the album was NOT available and it didn’t get resolved for about a week ; this year it’s that Apple won’t accept the image for the album cover, so he sent a clearer/larger version (still leaving them with 3 weeks to do their job) - but 5/23/21 NO ALBUM released... again, HE had to contact THEM. They got back to him 5/24/21 saying it was still the image issue. It’s just unprofessional. He pays an annual fee to be able to release these 5/23 albums (plus more)... but this specific date is what he promotes. Then they always have issues. We will see if they offer to discount or something. Might not be worth continuing this contract.
Ekbal Kabir Siam
GBBad service Octiive Bad service, Unauthorized Card transaction, don't use their service? The didn't pay you, without any reason the blocked you. The didn't reply your email. poor support! Don't use it
Marek Simons
DEOctiive is okay Octiive is okay, but when I requested my payout to my Paypal account, Paypal blocked my whole account and requested Octiive to confirm the transaction. I contacted Octiive for support, but I didn't receive any professional assistance. My PayPal stay was blocked, my normal salary also got blocked, and I wasn't able to pay for my apartment. So for me it was not a nice experience at all.
dvir thepro
ILWorst experience of my life! Worst experience of my life! I've been working with Octiive for 6 months, I've made 3500$ in royalties, but received 0. When contacted they give up stupid excuses such as: "We don't have the data that proves this money is yours" and try to feed you some other bull*hit such as: "Check-In again in 2 months". Completely horrible company DO NOT WORK WITH THEM! I recommend DistroKid and TuneCore. They don't steal your money and scam you.
Thomas Condo
CHI had a great experience using Octiive… I had a great experience using Octiive for my music distribution needs. The platform was easy to navigate and allowed me to get my music on all major streaming platforms quickly and efficiently. The customer support team was also incredibly helpful and responsive whenever I had questions or concerns. Would highly recommend it to any musician looking for a reliable and user-friendly music distribution service.