Metalshop

METALSHOP.CZ, s.r.o. Bystřice 174 73995 Bystřice, 73995, Bystrice, Czech Republic
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3.80
Based on 20 Reviews

5

55.00%

4

20.00%

3

0.00%

2

0.00%

1

25.00%
About Metalshop

We live for heavy music From the day we've learned how to walk, we are visiting metal gigs, concerts and festivals. For more than 15 years we are selling official band merchandise and since then we've pleased thousands and thousands of our customers.

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Rod Hobbs
GB

Beware! Ordered a tshirt, it took 20 days to arrive as it came from Portugal warehouse, then to Netherlands and then to UK!! (as per the tracker) I then tried to return this as too small, but their refund policy is 20 days!! They eventually agreed to a return and even though clearly being sent back to a UK postal address they mentioned that there is a 600 Czech krona custom charge!! equivalent of £21, more than the items value. Comical, feeling like i have been totally ripped off on this!!

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Jess
GB

Surprisingly fast international shipping Initially I was apprehensive about ordering >£100 boots from overseas since you have no clue how long the shipping will take or whether it'll even show up at all, but I was pleasantly surprised. It took 1 week for them to be delivered in the UK from the Czech Republic and they were immaculate. Would definitely recommend.

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T.D
GB

Amazing band merch. Ordered on 18th Jan and got delivered 11th February. Did take a little while to get to the UK, however I did notice on the website they are not based in the UK so expected it to take a little longer than usual. They arrived with tracking provided throughout and I love my items, think people should be a little more understanding. Thank you for the band merch, you have a regular customer in me 🤘🤘

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Simon
GB

Great seller, but yeah... Easy buying process, great seller communication on the delivery process. No issues at all. Just, yeah, be aware - these guys operate in Czechia, serving UK customers via a UK website domain name (.uk), therefore (thanks to moronic Brexit voters) a heavy customs charge will be imposed in some situations (for me, it was an extra £50 on-top of the £230 product) to see the package to its final destination. Not the seller's problem whatsoever - they're not going to cover UK customs charges, nor should they, so ignore stupid reviewers blaming Metalshop for what is Brexit's fault.

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Attila Török
GB

The shop is in the Czech Republic and… The shop is in the Czech Republic and delivery is at least one month and refunds are impossible. This important information is not displayed on the website, which is very unfair and bad business policy. But why should I be surprised, as I have lived half my life in Eastern Europe where such scams are commonplace. Oh, and please don't just write a copy paste reply, but change the name of the shop to "Metal shop Czech Republic" or something 'cause if not, then it will only be a scam.

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