3 years contract. So I signed a 3 years contract. Great. Never had a problem with yall always work ok. But apparently when u sign a contract they have another small area 13A on contract that said after yall 3 Yeats Co tract we gonna renew for you with out letting you know. So I went to cancel after the 3 years and surprise, I signed in 2020 that contract that they would renew my account. So I canceled they didn't tell me anything about this. After 1 week I received a bill $495 for late fee cancelation. Never again Never recommended to a friend. The worst. Steeling by contract. Worst costumer service to not even let me know u gonna get charge when u cancel

This company is a joke This company is a joke, out sources sales once signed customer service is a -5. Took over three weeks to get my machine, lies not returning emails or phone calls when they finally got to shipping me my machine told me would senD it express and five days later finally showed up.

$495 Cancellation fee after 12 YEARS of being a customer! I recently cancelled my account after being a customer for 12 years. A month later I was billed a $495 "early cancellation" fee. I was never told about this fee and how can it be considered an early cancellation after 12 YEARS! This is the exact reason I cancelled my account. They continually add more and more fees to your bill until it makes no sense to use them anymore. Avoid this company.

Stay away!! Stay away!! Once you sign up you're indebted to the fine print. I signed a contract 12 years ago and have never been be provided with a single 'auto renew' email or any communication in terms of my contract - which is seems a common courtesy in business. My contract states (in almost unreadable print) a $250 closure fee. I was charged a $495 cancellation fee after 12 years of business. I have sent multiple emails in regards to the discrepancy, all unanswered. To talk to anyone you have to navigate call centers to process the cancellation and then call them to find out if it actually went through. A totally non transparent process protecting their company and aimed to trap consumers. Both authorize.net and American Express cancelled my account on the spot, no charge. I've never dealt with a company designed to trap and default to a contract signed a decade ago without any annual communication or consumer updates on time periods. Very poor practice. Go elsewhere.

Big mistake using Evo It was a big mistake going with this company. I would not recommend them to anyone. A one-month notice of cancellation isn't enough for them. They want 3 months or they renew your account. If they renew your account and you still wish to cancel they will charge you an early termination fee.