Plivo

601 S Congress Ave, STE 220, The Littlefield Building, 78701, Austin, United States
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1.45
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

5.00%

1

85.00%
About Plivo

Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly program voice and SMS capabilities into their applications. With direct relationships with over 1600 carrier networks globally, connectivity in 195 countries and pay-as-you-go pricing, Plivo enables easy and cost-effective global communications. Start for free. Deploy within hours.

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woye betox
CA

Truth is we chose plivo for its … Truth is we chose plivo for its competitive pricing. Soon enough we paid for our mistake :( SMS failures one after another... Outages, failures and timeout are quite common. Even when the "system" is up and running, our end users complained a lot about not receiving the sms... Whenever we reached out to Plivo they gave us a typical response from their support team: "we checked with our provider and SMS was successfully sent." always blaming end users' phones for dropping the messages... EVERY SINGLE TIME!!

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Drew Gilkey
GB

What a joke! No joke... opened an account. I have a pre-existing call center solution that uses Twilio. Wanted to have it use other providers too. Literally opened the account, did nothing but hit upgrade account. Supplied the credit card, etc... Then they denied the account with no explanation... Not sure if this is a mistake, or whatever... I mean the product is already an existing product.

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Dr. E Maximillian White
GB

Scam and waste of time and money Scam and waste of time and money. Spoke to customer service and described use case and volume. They gave me competitive pricing and said sign up for account. Signed up and got auto denied due to some BS “risk asesmemt”. Seems They are just collecting business emails for spam because they are auto denying everyone. We are a US company, 10+ years old, using SMS for internal notifications and NO marketing. Used Twilio for years. What kind of “risk assessment” are they conducting when you sign up with just email? For sure this is a phishing scam and needs to be avoided

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Adam
AU

Poor services and taking $ without deliverying services Various issues with the services while they claiming and lying about their services are almost 100% uptime. Ridiculous. Only focus on taking money without delivering the services especially when SMS are not delivered they just making excuse of their carriers problems. You will ended up paying $ for no services. careful with this dodgy one

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Roger T. A.
GB

Happy customer for the last 12 months We started using Plivo just before COVID, and this year we have relied more on them to message our customers. They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.

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