I HATE THEM SO MUCH I'm a massage therapist and only am contracted with one healthcare company directly. BetterDoctor faxes my office every week, claiming that I need to verify my information for an insurance company I have never been contracted with. They claim can't remove this from their records, that I have to contact the company (PacificSource) directly. So I contacted PacificSource, and they said I have to contact another company Uprise, who credentials mental health professionals. I am not a mental health professional! Uprise credentialing department phone# goes straight to voice mail and cuts you off before you can leave all the info they request. I left them 5 messages but they have never called back. This is WRONG. They should not be allowed to do this. As if this is not bad enough, BetterDoctor keeps merging me and my office roommate into one business, although we are not. We have corrected this in the past but they keep shoving our data together. You can see they are a datamining scam company by the way they answer: "Oh gee, we really are contracted by insurance companies, really we are, although we can't tell you which ones."

Data mining scam......and a poor one at… Data mining scam......and a poor one at that. It makes zero sense to even claim they are working on behalf of Optima as Optima (and every other insurer on the planet) already has a provider directory on their website. Not many more professions on this planet as pathetic as a data miner and I'm including telemarketers in that statement. Whoever is claiming this site and responding to these complaints needs a role model in life.

I wish they would just leave me alone! I just attempted to call and investigate as to what insurance company was using this company. I was told that there was only one individual who could help me and she was on a call. I am beyond tired of receiving these faxes requesting me to update my information!

No insurance I know is working with them I have not received any request from any insurance asking me to provide my practice information to these people. It is not a reliable business. Not like CAQH, etc.

How do I get Better Doctor to stop… How do I get Better Doctor to stop sending me faxes. We are not in network with any of your 'affiliated' companies. Stop the insanity.