Stay away from Leaders Merchant Services , Paysafe Con Group This company operates under several companies without informing the merchant .Biggest fraud of a group of companies , IPayment , Leaders Merchant Services , National Bank Card and others you must ask before you get a merchant account with those thieves con artists . The government should shut down that group and charge the owners with fraud . My funds were just held almost $20000 , hurt our bottom line and we cant stay afloat and pay bills . We never had a charge back or reversed charge or a single complaint for 3 month , but looks like this company in trouble and does not have the money to fund merchants , so they make a fraudulent excuse to hold our money . Outsiders from out of the US Con Artists , they can shut down and we lose everything .There is no insurance we will get our money if they run with our money . Dont sign up with that group or you will lose everything and shut down your business . They should be charged . Stay away , there are many legit companies , Do Your Homework , I did not and it will cost me a lot . I am complaining to the FTC and The State Attorney plus many government agencies . First Data will never do that to merchants , only this CON Group Just found out also they have many complaints with the BBB and they do not solve any or bother to answer the BBB , BBB has a Fraud Alert regarding their business practices under a different business name Merchant’s Choice Payment Solutions, Inc one star , not BBB accredited neither Leader Merchant services the other name for them . Just reported them to Texas Attorney General and California Attorney General . They will steal your money UPDATE ____Today's date is 12/08/20 and so far they have not responded to any BBB complaints or responded to Attorney General office , who are investigating that business reviewing all the BBB complaints and the mother company PaySafe con group Update JAN 07/2021 They never answered to any complaint from BBB or Attorney General offices . They will steal your Money and ruin your Business . Do Not Trust the fake positive reviews , they are employees trying to give them credibility . DO YOUR HOMEWORK < Scam Company

I opened a small account for a reader I opened a small account for a reader. I decided that I didn't need it so I phoned to ask that they close it. I was told that it would be closed by the representative. I later discovered after nearly nine months they were charging me for inactivity. I never used the machine at all. They stole over $1,100 from my account and refused to pay it back. They offered three months of it back and I requested it all. After going to the BBB they lied and still refused to pay me the money they owe me. I have prayed that nothing good happens for the individuals or this company for the past year and it seems that my prayers are working. Nothing good will come to this company because they cheat, lie and steal from people trying to do business with them. Don't trust a word that comes out of their mouths. I hope they go out of business real soon and 2024 finds them all out of jobs. They are scammers!!

Leaders Merchant Services - best in rates, equipment and response time Very pleased about finding Leaders. We did a lot of research to find a better merchant services provider (the last one we worked with was too slow responding to me/my customers). Also, their rates are very competitive and the equipment they provided has been very reliable. All good.

Totally unprofessional Totally unprofessional, risk department specially Mikel is a rude and does not resolve anything, the merchant holds the transactions for unreasonable things

ACCOUNT UNDER REVIEW - FUNDS WITHHELD We started using Leaders, The Merchant Services Company in May-2021. In those 2 years our account has been under “REVIEW” twice and credit card charges were blocked from being deposited into our bank account. The company that is in charge of the “REVIEW” is called PaySafe Group. The current “REVIEW” started on April 10, 2023 and is ongoing. We have not had any credit card charges deposited into our bank account since the “REVIEW” started. We did not know our account was under review until May 4th, 2023 which was 25 days after the review started. We learned about the “REVIEW” when we received an email from PaySafe Group requesting documentation, which we forwarded on May 5th, 2023. We was told on May 8th the review was complete and the money would be deposited into our account. On May 16th, 2023 We contacted PaySafe Group because the money was still not deposited into our bank account. I spoke to someone named Steve that worked at PaySafe Group (he refused to give me his last name) and was told that my account was still under review and our company would need to forward 3 months of bank statements. When I complained that our money had already been held up for 36 days Steve told me that our company was a liability to Leaders and that PaySafe could hold our funds for up to 6 months. During my conversation with Steve he was curt, rude and unprofessional. The trend that I notice with PaySafe Group is they tell you the review will only take a couple of days and request documentation. When the couple of day has expired PaySafe Group will request more documentation. In this manner PaySafe Group drags the “REVIEW” process out making it take longer than expected. The process could take could take days, weeks or months. When you deal with PaySafe Group expect to be lied to by their employees. Any company dealing with PaySafe Group should expect to as treated as though you are guilty until proven innocent.