Ordered a peanut butter cup cheese cake… Ordered a peanut butter cup cheese cake to be delivered yesterday for my granddaughters birthday. It was not delivered as promised and there is no way to contact Broadway Basketeers.

You need better tasting snacks the ones… You need better tasting snacks the ones I have tried out of the basket were terrible and it took to long get here and they wouldn't let me cancel my order. I will never buy again.

I’m so disappointed I’m so disappointed! I just found out from my friend that while the cookies were delivered, my very personal and heartfelt note was not in the package. In addition, the sender listed was not me! My friend tracked down the name listed as the sender and the woman assured her she hadn’t sent the package. I don’t understand how this happened!

Complete Failure Ordered on Monday Feb 19. Paid extra for Thursday delivery. It’s now Friday has not arrived. Tried calling and they close at 2pm on Fridays. What else but 1 star? Do not order from this company. Must be a mom and pop operation. Need my 111 dollars returned. Find another company to send a condolence gift for a death in family. These people FAILED.

Order did not arrive in time, terrible cusotmer service Ordered plenty in advance for a gift to be delivered on October 17th for my mother's 80th birthday. The item did not arrive until late in the evening on October 18th. Customer support (email only) blamed it on UPS and said they would 'talk internally about how to improve processes.' That didn't help me at all. Customer service was supposed to give me a personal call - they never did. They only refunded the shipping fee. DO NOT USE THIS COMPANY if you need your gift to arrive on a certain date. Poor customer service. Why have specific delivery dates if you can't guarantee arrival???? Will NEVER use this company again. Beware.