Flagship Merchant Services

30721 Russell Ranch Rd, Westlake Village, CA, 91362, Westlake Village, United States
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1.36
Based on 11 Reviews

5

9.09%

4

0.00%

3

0.00%

2

0.00%

1

90.91%
About Flagship Merchant Services

Offering competitive rates for business of all size, Flagship stands out as a top choice for business owners looking to do more than just accept credit cards. Whether your business could benefit from employee management tools, the ability to track and manage inventory, or accounting and tax management options, you’ll be amazed at what Flagship can help you accomplish.

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Grigor
GB

Horrible company Horrible company, they promise average 1% fees and then charge you 3.5% at the end of the month after you have bought their stuff. Never again!

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Mike Petraglia
GB

Cheated They have hidden charges and add you and charge you for a website that does nothing. they are basically scam artists, I have been with them for years and regret it, just see all the negative reviews... they keep charging you even after you cancel and make excuses why the cancellation never was processed. They have given me great anxiety as they continue to bill me, I have to call bank monday and put a block on them even though I have used them for months they keep hacking my bank and billing me. this has been a nightmare.... run from this company.

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Jenny Crawford
GB

DON’T USE THEM IF YOU DON’T WANT TO LOSE YOUR MONEY If I can give minus I would, easy to setup, risk review after the approval, if they think your business is associated with any type of prohibited activity they do close your account immediately they use public information it doesn’t matter if it’s true or not. They WILL close your account immediately without any discussion, and hold your money for 180 days. They WILL reject all the transactions as soon as they decided to close your account without info you, and it doesn’t matter if your business still taking the payment or not. As for my experience I have lost total $685 on last day of the transactions, I have been told multiple times from the customer service said that they rejected all the transactions on the last day, there is no way they can provide me any bank information so I have to recollect the payments from the customers, which it made impossible. DON’T USE THIS company, I hope they get shut down immediately.

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Sweat Reno
GB

They didn't know my system and lied to get me to sign up When I contacted this company I told them who I use for my software to see if they integrate. The sales lady Rebecca wasn't sure and asked a colleague who said it did. I was concerned about switching over because I have memberships and can't afford to lose the cards on file. She said a tech person will be in touch to set everything up and make sure it transitions smoothly. After a week of emails and calls I was approved and got a call from a girl who said the process was only about 10 minutes and had no clue what I was talking about with integating and she kept putting me on hold to go ask someone...4 different times...I told her I had to get back to work and was going to contact my sales rep...no response from her or anything. So they took all my information, wasted a week of mine and left me without any answers. Don't use them if you have a softw6system...they won't be able to help you!

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Ale Rocha
GB

Stay away from this "service" To simply describe this service in 3 words, it is extremely DECEVING, UNETHICAL AND DISHONEST. Stay away from this scammers!! So far this has been the most unpleasant experience dealing with a "service" like this. Brendan Bullock was my account rep and he GUARANTEED that I was only going to pay 9.85 a month but when I get the statement I get charged 21.80 just in undisclosed fees plus the 9.85. I spoke to Brendan about it and he PROMISED to process a refund for 21.80 four weeks ago and I am still waiting. He stopped answering emails and calls and all his collogues I spoke to would lie about the refund and also say it is processing. Until this day I have not heard from Brendan or the so called "supervisor" that was supposedly going to call me about this issue. A company like this should not be in business with such a poor delivery of services

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