Ale Rocha
GBStay away from this "service" To simply describe this service in 3 words, it is extremely DECEVING, UNETHICAL AND DISHONEST. Stay away from this scammers!! So far this has been the most unpleasant experience dealing with a "service" like this. Brendan Bullock was my account rep and he GUARANTEED that I was only going to pay 9.85 a month but when I get the statement I get charged 21.80 just in undisclosed fees plus the 9.85. I spoke to Brendan about it and he PROMISED to process a refund for 21.80 four weeks ago and I am still waiting. He stopped answering emails and calls and all his collogues I spoke to would lie about the refund and also say it is processing. Until this day I have not heard from Brendan or the so called "supervisor" that was supposedly going to call me about this issue. A company like this should not be in business with such a poor delivery of services
Jenny Crawford
GBDON’T USE THEM IF YOU DON’T WANT TO LOSE YOUR MONEY If I can give minus I would, easy to setup, risk review after the approval, if they think your business is associated with any type of prohibited activity they do close your account immediately they use public information it doesn’t matter if it’s true or not. They WILL close your account immediately without any discussion, and hold your money for 180 days. They WILL reject all the transactions as soon as they decided to close your account without info you, and it doesn’t matter if your business still taking the payment or not. As for my experience I have lost total $685 on last day of the transactions, I have been told multiple times from the customer service said that they rejected all the transactions on the last day, there is no way they can provide me any bank information so I have to recollect the payments from the customers, which it made impossible. DON’T USE THIS company, I hope they get shut down immediately.
Laya Hojilla Iliria
GBDO NOT USE!!! FRAUDULENT CHARGES AND DISHONEST! DO NOT USE!!!! THIS COMPANY IS FRAUDULENT!!! To connect with the legal team, it is a PO BOX. Their legal name is PAY SAFE GROUP. I am filing a suit. If anyone else, would like to file, you can direct message me for information - layailiria gmail.com Legal team address Attn: General Counsel PO BOX 3429 Thousand Oaks, CA 91359 Horrible company! I was not ready to start using the service but the sales person who ‘helped’ me said that our account would be in a seasonal hold and the fee would be ‘minimal’ ( less than $12). They have charged me over $1200+ for services that were never used (company.com charge, location charge, etc) The only way to get a refund of $150 is to keep the account open. This is the most horrible and dishonest company I have ever dealt with. All the reviews that I read on other sites have a similar theme. Shame on me for not researching beforehand but I will definitely be spreading the word about this company. Check Better Business Bureau, Facebook, Yelp for other people’s review on this company.
Robert W
GBthey offer bad services they offer bad services. wouldnt recommend this merchant company. ws told would pay like $9 monthly but they taking about $21 from my account. and they hold funds, delayed funds. this is such a miserable experience
John N.
GBExtremely dishonest. My small business used this company for our credit card processing for years. I found through many transactions and phone conversations with there staff that they are extremely dishonest! In other words they would say one thing and do another for there own benefit. They do not care about the customer, they want your money and will squeeze as much as they can out of you. I switched to square and never looked back!