This is an amazing site where luckily I… This is an amazing site where luckily I made a mistake on the order and received a call from Adam about it. He not only helped straighten it out but is an expert on service dogs who also loves them. Would give 6 stars out of 5. I am so grateful for his expert recommendations and guidance to fill out many forms required for travel. I highly recommend this site for service dog owners.

Adam helped me check out personally… Adam helped me check out personally over the phone when I was searching for my pets service dog certification. He assisted me in acquiring a new ID tag certification and letter. Thank you Adam! Kelli

OUTSTANDING customer service We have used this company for years, but their recent response was above and beyond our expectations. We have recently moved from California to Los Cabos, Mexico. Unfortunately, someone lifted my wallet from my purse at the grocery store - with our Service Dog card inside. I visited their website at 8 PM (after calling all the credit card companies, etc.) and they not only responded to my inquiry but made ordering a new card absolutely painless. If you need a card for your service dog, these are absolutely the best people to use! Couldn't give them any higher recommendation!

Total Appreciation for Attention to Details I appreciate the company calling me to verify the size of the vest that I needed for my dog. The gentleman saw that I stated that my dog was a miniature poodle and realized that more than likely the size that I requested for the vest would probably be to big. I truly appreciated their attention to details and providing that personalized attention. He assured me that if I received the vest and it did not fit my dog properly, that I could return it for one that fitted. That's what great customer service is all about. I would recommend this company to anyone.

Thanks so much for your prompt and… Thanks so much for your prompt and profesional service. I got all documents on schedule.