Beware: site originally was charing us 7% fees for wedding registry!!! We had a lot of wedding guests that could not access the registry site. When we tried to move the money out, originally we were being charged at a rate of 7% fees from despositagift.com - but the website told us there is no fees when we first sign up. We therefore decided to wait. A few weeks later, we tried to move the money again, and the website was allowing us to take out 100% of the money. It was really strange that the website showed us completely two different amounts we could take out in the matter of weeks, not sure what happened, but was not as stable as we had hoped. We appreciate the services at the end, the customer representative was very nice, but we never understood why there was the discrepancy and why our guests could not access the site... Thank you anyway.

Fine but not exceptional Deposit a Gift's fees were lower than Go Fund Me, which was helpful for my group, but I did not feel that I got the personalized service that I was promised. My password did not work several times - not user error - to the point where I had to call and speak to a representative to reset the password. That was annoying. There is no way to send a thank you message directly from the website, which would have been helpful. At a certain point, I never heard from any DAG representative again, even after I sent a message. I felt like they just gave up on our campaign. Admittedly, I had no help on my end with it, and I did not have a lot of time to dedicate to it, but it could have been helpful to have something other than auto-generated "suggestion" e-mails, as I was told there would be personalized service.

Average they didnt reply to my emails about how to allow people to donate beyond the target amount, which meant I had to keep checking and increasing the target manually. I was worried as I read bad reviews after finishing my campaign and was worried that I wouldnt recieve the money, but I got the money and a call back within a couple of hours. The call centre is based away from the business so the people on the phone have no information and you are relying on a call back which feels a bit unnerving.

Almost perfect I really like the site when it comes to the guest book and posting pictures as well as information. It isn't completely user friendly so thank goodness I worked in IT and know a little about data bases. Also, the fee you charge for processing a payment is outrageously high and incredibly inflated. We lost as well as you a lot of money due to the fee you charged. Many of our guests complained and we were handed cash at the wedding instead of using the site. Out of 132 people only three used your website. That should speak volumes about your fee scheduled.

Great customer support but missing a few key features We had a good experience with Deposit a Gift. Customer service was very responsive and extremely helpful. Over all I liked it but I think it needs some work still. A couple of things I didn't like. Don't like the Deposit a Gift banner across the top of my fundraiser - green color didn't mesh well with the design we chose plus I felt like we paid for the site so we should be featured at the top. Was unable to refund customer through deposit a gift, this was tough because we paid the fee for the gift which we didn't get refunded. This is probably the deal breaker for us. The option to e-mail donors from Deposit a Gift would have also been helpful.