Their service is average at best Their service is average at best, but their customer support and specifically their deceptive and fraudulent billing is why I give them one star. They enroll you at purchase in automatic billing, which may be fine if you purchase month to month but if you do it annually, be careful. They will not send out a reminder and they will not provide any pro-rated credits back to you if you cancel...for example if you did not want to renew and discovered they had billed you for a year the day after your date. They will charge you for the full 12 months and will not give any type of refund. Multiple attempts to rectify through their customer support met with the same answer. Attempts to talk to management have been dead ends. They are a ghost. So basically they use deception and fraudulent billing and no remedies. STAY AWAY FROM THIS COMPANY. Ignore the pseudo responses in other reviews from the Company indicating to contact support. They will all be dead ends if it is any topic related to getting refunds.

Really bad customer service...🤬 Really bad customer service.. always offering the same useless solutions to problems.. When I asked to have a full refund as I haven't seen any growth whatsoever they decided to stop responding... I am only putting 1 star because there is not options for 0..

SCAM COMPANY. The company do not respond to any emails. There is no button to cancel your account subscription. We have been blocked from posting on our own Instagram account for a week now with no response from the company. I have called my bank to block the payments and issue a charge back.

Okay customer support - product absolute rubbish Wanted to use their product for my company, but it just keeps failing. The customer support was (different from the other review here) pretty responsive and apologetic but they also couldn´t do anything. Their product just doesn´t work and is not providing any of the benefits they claimed. Can recommend them under no circumstances.

Useless tool that will not grow your… Useless tool that will not grow your instagram footprint but cause you trouble. There is no way to cancel the subscription online. You can't even update your credit card. There is no proper contact details. No proper invoice. No valid Tax ID. It all looks very bad. Charging us 359.40 USD for a useless tool and no proper documentation. No support. Very bad service. I will not buy again