Dealing with Buffer has been fantastic 10/10 Honestly dealing with buffer over the last couple of months has been fantastic. As a social media marketer for Verizon I have been able to use this for a variety of different projects and it really saves time, energy and stress. Small monthly payment is nothing compared to the hundreds of hours and dollars you would save! Great software that helped me so much here in the UK

Buffer is the best social media scheduling service I've used Buffer is the best social media apps/services I've ever used. I'm surprised to see so many negative reviews. I'm a social media manager and manage a range of profiles for clients across the main social media platforms. Buffer is phenomenal at scheduling and publishing content, reliably and consistently. Their customer support is the best from any company/service I've used, with quick replies and plenty of back and forth to investigate issues. Sometimes I run into issues that cause hiccups where a post will not publish for some reason, but that can be expected with the ever-changing social media platforms out there. Currently, as of writing, January 2024, I would say the service is very reliable and working as expected. I pay monthly, and have done for about 3 years.

TERRIBLE TERRIBLE - I can't even post because the UI is so bad. Waste of money. Also, their Get in touch button on the website does nothing so you can't contact customer support.

The web app is fine and works well The web app is fine and works well. The mobile (Android) app is...a mess. Constantly stuck in loading loops, "Oh no, we can't draft that post!", posts going immediately to drafts when it does work instead of to the queue or published immediately (mostly for Twitter -- it's been like this for months, even before the takeover).

Advice for new customers -> Advice for new customers -> Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls you onto yearly automatically, very shady. Recommendation for Buffer: Don't auto-enrol trials onto the yearly plan and don't auto-subscribe trial users onto the analyze plan. Most people just want the publishing plan and they will forget to cancel analyze as they never signed up for it. Thanks,