
A W
GBScammers - unauthorised charges two years later Scammers. Signed up over two years ago, cancelled within a week or so as it wasn’t as good a tool as their rivals. Two years later I get a random charge for £148.99 from buffer. Unauthorised. Bunch of a parasite. The hassle I’ve had to go through to get a refund is unacceptable. Ultimately I’m having to speak with AMEX to force a chargeback. Scumbags.

Malik Shabuddin
INi got hacker after login in buffer -

Firework
GBDisappointed in Buffer Disappointed in Buffer, I setup scheduled posts, some where posted, but if I chose to delete a post or move it to a different day, it was posted on both days. App doesn’t sync with the website unless you keep closing it down or refreshing the page. The also appear to have a lot of problems posting short 20-30 second videos to Instagram. Receive email saying post has gone, but it hasn’t. So I do not recommend Buffer as a reliable source to social media scheduling management.

Viewlus
GBThe web app is fine and works well The web app is fine and works well. The mobile (Android) app is...a mess. Constantly stuck in loading loops, "Oh no, we can't draft that post!", posts going immediately to drafts when it does work instead of to the queue or published immediately (mostly for Twitter -- it's been like this for months, even before the takeover).

Ian
GBDisappointing results Buffer has been good, up until now. I haven't been able to get in for over two days. Contacted over Twitter (as I couldn't even get up the homepage), provided a picture, as they requested, and its been too long before getting some kind of response. This is to get access to a paid account too definitely not a level of support that I would expect. UPDATE: It turns out that Buffer doesn't like certain VPN's being turned on and block users that use them. Not a good move. You should want to encourage your customers to keep safe while online, not discourage it.