Buffer

San Francisco, United States
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2.40
Based on 20 Reviews

5

20.00%

4

5.00%

3

10.00%

2

25.00%

1

40.00%
About Buffer

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. We have a suite of products for publishing, engagement, analytics, and team collaboration. Our products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively. Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

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AJ McCaw
GB

Advice for new customers -> Advice for new customers -> Buffer will charge you for a full year of publish and analyse, even if you think you've changed it to monthly. This is the only subscription I've seen that enrolls you onto yearly automatically, very shady. Recommendation for Buffer: Don't auto-enrol trials onto the yearly plan and don't auto-subscribe trial users onto the analyze plan. Most people just want the publishing plan and they will forget to cancel analyze as they never signed up for it. Thanks,

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Alan P
FR

Works well, but strange pricing model I love buffer and have been using the service for a long time. Our company has several different websites, which means several social profiles. It's great that we can keep them all in one place, however we have been unable to add a few of these accounts to Buffer because of the price increase. 3 stars because... We pay $15 per month for 8 social accounts, however if we wanted 9 or more (which we do), it's a huge price hike up to $99 per month!

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Vincent Huisman
NL

Buffer is unreliable Core features are unreliable. It works well in theory, but the main reason you buy buffer is for scheduling, which does not work properly. Posts often fail to posts without any clear reason why, so often, in fact, that the entire purpose of staying with buffer comes into question. We still have to manually posts ad hoc when a post fails, so it does not save us much time and causes internal frustration on a weekly basis because we have to quickly manually upload it from home. I have two businesses I use buffer for with multiple platforms attached. Issues occur with both and on different platforms (Instagram, FB, Linkedin) Support is useless. They just blame the platform and ask you to repost it. I, and my colleagues, have reported the failed posts dozens of times, it's useless. The repost feature fails as well. You can schedule a repost with one click, but it often fails. The images somehow get deloaded, and you have to manually re-upload them.

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SSS
CA

Save money and look elsewhere Save money and look elsewhere, it's so buggy, slow, ALWAYS errors with Buffer, you always need to refresh connections, there's just so many problems with this platform I don't know where to begin.... I am saving more time just posting directly on social media

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TheJuZShoW Music
AU

Very Missleading. Very Missleading. I thought I could use one account for each 3 platforms and then I saw I could add multiple profiles for each 3 platforms. I know it sounds weird. But the language of the service isn't clear and does not do what it is promised.

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