Switching from ShopKeep to HarborTouch… Switching from ShopKeep to HarborTouch has been like a breath of fresh air. Their back office features are amazing, as well as their prompt customer support. My smoothie shop now feels complete. I will definitely be using them at future locations.

It took me over 6 months to get them to… It took me over 6 months to get them to send me a "new" credit card reader - the one they finally sent me won't read chips and never asks for CID code. I believe it is intentional because they charge you more money if you type the numbers iin and also when there is not a CID entered - so we are forced to use the machine in the most expensive (profitable for them) way!!!

Awesome experience as long as you do… Awesome experience as long as you do the hardware install yourself! Beware the fine print. However, the hardware install is relatively easy and they will provide you with excellent phone customer service if you get stuck. The POS is amazing and runs excellent. Nothing but great and positive results 30 days in!

This is the worst company you could… This is the worst company you could ever do business with. Honestly. I switched because they promise me a $500 promotional bonus. I did everything I was supposed to and I never got it. Upon trying to retrieve it they told me that they didn't have to give it to me if they didn't want to and did not. I've never seen anything like this happen before period they said if I didn't like it to silhouette. No kidding. These people are monsters and I'm very shocked that the government allows them to do business . Do not trust this business. Also every card that has ever been swiped with them always gets their Info stolen

Another update Another update! The owner of the bar I work at disconnected the POS system and is now using a regular cash register! Our contract is not up until October, but after the system crashed 4 times Friday night, with over an hour on the phone with CS each time he said to hell with it. The staff is celebrating.