Austin Thompson
GBNOT recommended I have tried three times to disassociate myself from this site. I didn't even put my email there in the first place. support does not respond whatsoever. I finally have resorted to threatening to talk to a lawyer to see if they will respond. I may end up goin to my lawyer for something so small because they don't respond.
Duncan
FRVery poor technical support Update : I'm desperately trying to contact Fanplace support but no one is responding. They say they are available 24/7 but I have been trying to contact them for 2 weeks but still no response...... if anyone has any help to help me... I have tried to contact the technical service many times to delete my fanplace account because there is no option to unsubscribe!! They don't respond at all so I have absolutely no idea how to leave this site!! Run away from this shady site!!
Kornelia Funke
GBmy favorite site rn -
Charles LEBON
FRPoor Customer service Update : I finally got my money back. I don't know if it was this Trustpilot review that triggered this or something else, but I got no message from fanplace Original : I tried to subscribe and paid $9.99 with a Credit card, the site told me that the payment was refused but the transaction was actually accepted : my bank account clearly show a transaction accepted and paid to Fanplace. I've done this operation a second time, still the same error message avec still the payment was accepted for my bank. I contacted the customer service to explain that problem and to ask for the money to be credited on my wallet -> absolutely no answer. I just lost my money.
joe
GBI've tried contacting account services… I've tried contacting account services multiple times and they will not return any calls or emails. appears as though no one works there. multiple creators accept subscriptions but have no content posted.