The verification process is cruel The verification process is cruel, all those documents..Glad that I overcome this and now I can make my transfers.

I was put on hold for 2 times when I… I was put on hold for 2 times when I called to customer service, but the third one was luckier and they managed to solve my issue.

They accept Egyptian passport as an ID… They accept Egyptian passport as an ID for verification but not an Egyptian utility bill or bank statement, claiming it's written in Arabic and that they don't understand Arabic ..., well , if in that age of tech miracles , they can't translate and read the original documents in foreign language , then for sure, it's better to keep my money away from them . Besides, I can't change how cooperations work in a whole country to satisfy your fancy needs .

I appreciate their banking services I appreciate their banking services. What I didn't like is that I waited so long for my card. It was frustrating because I promised to make an important payment.

Resolve your financial tasks in a… Resolve your financial tasks in a timely manner and forget about the long queue at the bank office.