very fast and helpful -

Tricky auto renew scam..... Same as a few others complaints..... auto renewal not clear when you purchase a 3 month all access pass. There is a tiny remember my payment details checkbox that you can hardly notice (not a bad design idea and UX to scam you into paying twice). Support non existent when trying to resolve issue.

The go-to site for top-quality design… The go-to site for top-quality design assets is easy to navigate, reasonably priced, and has an outstanding selection. From beginner to advanced designers, the platform caters to everyone's needs. I've been a customer for years and will continue to use it for all my design needs!

As a seasoned template vendor on UI8 As a seasoned template vendor on UI8, I'm thoroughly impressed by the efficiency of their support team. Recently, I encountered a payment problem and, with little expectation of assistance, I reached out to their support team. To my astonishment, within just 10 minutes, they provided a solution—a remarkable feat compared to my previous support experiences. Absolutely phenomenal!

Very bad customer service I bought the Access Pass plan and used it for 8 months then got my account disabled for no reason, when I messaged all their platforms they blocked me! I have proof on Twitter and on the web! in many 1 star reviews on the platform i found them all to be correct, the support team arbitrarily locked the user account and CANNOT PROVIDE EVIDENCE WHY THEY BLOCKED THE CUSTOMER ACCOUNT so they block the customer!