Terrible customer service We used Welcome Wagon for years to target new patients. We never had any metrics to know if the mailers were generating new patients unless they told us. Since we could not measure the value, we decided to discontinue the service when our contract expired. Since our expiration date we have been charged three months in a row through automatic billing. There is no easy way to speak with someone and they have not refunded our money.

Buyer's Beware! Buyer's Beware! My experience with Welcome Wagon was terrible! Once they locked you in to a contract its hell getting out of it. Read your contract carefully, because there is no guarantee that you are going to get any clients. In my opinion Linda Farley and Susan Bannon are the worst. In my opinion Welcome Wagon customer service is bad and business follow up is the worst. Keep your money in your pocket and go somewhere else for advertisement help. Businesses beware!

I was supposed to receive the welcome… I was supposed to receive the welcome wagon package in the mail so that I could view my ad. After repeatedly asking I was sent a digital email with an example. That is not what I agreed upon. In addition, I have not received one inquiry from any of the ads that went out. I am now on almost my fourth month of paying for the service that I have not received any benefit from.

This sounds like a good program… This sounds like a good program utilizing a niche market and we are looking forward to positive results. The fact that your sales rep, Vickie D. was so knowledgeable and easy to work with made the decision to try your product even easier.

Great Customer Service Great customer service. When I was approached by the company to advertise I was very skeptical. However my gut was telling me to go forward. I am very pleased with the outcome of my advertising after all my edits became no problem.