Very happy! Filled out an online quote form and got a call back within 10mins. So helpful and patient on the call and process of getting my videos closed captioned was easy and painless. I'll be using Video Caption Corporation again.

I truly had a great experience! I truly had a great experience with VCC. Our company talks a lot about what great customer service looks like. It seems rare when you actually see it. At every phase of the process they not only delivered, but went the extra mile for us. I was on a tight deadline and they exceeded my expectations. Additionally, I got great service from everyone I dealt with. I'll be back!

Wonderful experience from start to finish Wonderful experience from start to finish. I feel fortunate to have had the capable assistance of Marissa Cote. She was personable and professional and turned the project around within a couple of days. The subtitles/captions were done beautifully, exactly as I'd specified. And since this was my first time captioning, Marissa's suggestions regarding style and color of the captions were much appreciated. And I was happy with the price.

Excellent Customer Service! Let's face it, when it comes to something like captions it's a service that's a bit of a commodity in this business. So with that said, why not go with a company that differentiates itself through great customer service. We used Video Caption Corporation to embed EIA-708 captions into a half hour television show we produced. In addition we used their encode services to encode our file into the format our broadcaster was requiring. They walked us through the process and were super responsive anytime we had a question. And to top it all off we threw a curve ball at them after we had already sent the show their way. Our client had a sponsor hand off a new commercial spot and we had to replace an old spot that was already in the show. Even though our delivery deadline was the next day, the folks at Video Caption Corporation still made it happen! I really can't recommend these folks enough!

this company was very helpful and… this cpompany was very helpful and patient. I revealed i was a senior citizen and they was helpful with my request. to place closed captions through there support team thanks Tiffany and Nancy.