Excellent Customer Service! Let's face it, when it comes to something like captions it's a service that's a bit of a commodity in this business. So with that said, why not go with a company that differentiates itself through great customer service. We used Video Caption Corporation to embed EIA-708 captions into a half hour television show we produced. In addition we used their encode services to encode our file into the format our broadcaster was requiring. They walked us through the process and were super responsive anytime we had a question. And to top it all off we threw a curve ball at them after we had already sent the show their way. Our client had a sponsor hand off a new commercial spot and we had to replace an old spot that was already in the show. Even though our delivery deadline was the next day, the folks at Video Caption Corporation still made it happen! I really can't recommend these folks enough!

Would definitely work with them again! The customer service team that I was working with was extremely friendly, knowledgeable, and made me felt taken care of. They also made everything effortless. I just provided them a download link to the footage that needed captioning and they gave me SRT caption files that synced perfectly.

Brilliant! You should hire these people! I enthusiastically recommend this company! They completed my rather long transcription very quickly with an extremely high level of accuracy despite sometimes high ambient noise levels and faint voices. It was clearly performed by someone who cared about getting it right, and I really appreciate that. On top of that, they were just very nice people to communicate and work with.

100% Satisfied! When we decided to add closed captioning to our introductory video, I found Video Caption Corp. through an online search. I had no idea what this process would involve, so I requested a quote through their website. Tiffany got back to me quickly and was patient and helpful with my lack of knowledge. Ours was a relatively small job, but she never made me feel like it was insignificant. In less than a week I had my finished product. I would 100% recommend this company!!

Easy communication Easy communication, good product. We got translation and subtitling done. Major downside was the translation done in formatted Word docs. When we reviewed them it difficult for most reviewers to make edits. This doubled the time of the editing process and frustrated our reviewers. VCC didn't seem to be able to help make the process easier. Wish this portion had been easier. Overall, a good team to work with that could be great with a few tweaks.