John Nesteruck
GBReally good Auction just needs some tweaks The outdoor heater I bought did not mention on the website that it was dented, but when I picked it up it had a huge sticker saying dented. It would be nice to be able to get items faster, I often spend more than 45 minutes on items
customer
GBWhoever is in charge of the coin… Whoever is in charge of the coin auctions, always gets back to me in a timely manner and my emails and texts get answered and are very helpful. This was not always the case,as corporate almost always used to mot answer calls, they answer emails.
NDIDDY
GBYou didn't get the item but were winning at close?! Have had winning bid at close dozens of times just to find out at pickup that someone bid after close or the item "wasn't available" One of two possibilities here: - their programming sucks and the 3m extension has a que error and/or geosync timing is off -OR they're cherry picking lots and post bidding after close to sell for cash out the back door. Screen shot the winning bidder numbers and watch the pattern
Malcha Woodworks
ZABad service at auction Nation at the collection side Auction Nation R21 service is bad on the collection side, auction Nation used to be one of the best in the country. To collect a car it takes nearly 2 hours. People jumping the queue no one seem to be supervising those ladies. Please guys bring back the people who used to run this company. To register for auction takes forever but before it was simple
customer
GBThe only thing that I would say needs… The only thing that I would say needs to be done better is possibly collect all items in advance and having them ready for the customer. Waiting time is way to long. Especially if we are buying from multiple auction locations. Also, descriptions need to be more detailed and accurate.