Awful Company and terrible software Awful Company and terrible software. Don't you dare make a mistake on pay-per-return or they will refuse to give money back even if they didn't provide the service. Very dishonest, unethical people. They software itself is pretty bad. It would take less time to prepare simple returns on paper because of all their little nuances scattered in all nooks and crannies throughout the software. Their lower prices reflect their quality. Best to stay away and find a tax preparation software that will actually work for you.

32 years and counting Our company has used Drake Software since 1991—32 years. We have never been disappointed with Drake. As a result of their quality service, Drake has never given us a reason to look at another vendor. Because of their network of skilled tax professionals and their long term involvement in the industry, Drake is forward thinking with their product innovations and enhancements. Drake seems to know what we need to be successful even before we know it ourselves. Having many long time employees, a family atmosphere has developed between Drake Software and our offices. We value this relationship and appreciate that Drake has played in whatever success we have enjoyed.

No email communication I've been using Drake Tax and Drake Payroll for a while now. The Software itself isn't bad but my issue is with IRS rejected filings. Drake wouldn't notify the tax preparer that a return has been rejected. Drake does receive the status update from the IRS but it won't send an email to the tax preparer to notify them as such. This software isn't cheap but it's basically useless in these type of situations. This causes so much grief to resolve the issues once discovered.

Have been with Drake Software since 1985 Have been with Drake Software since 1985. Through the years, they have continually improved and kept up with the changing tax laws and technology improvements. The tax software integrates with their Drake Portals for easy upload and download of documents to and from clients. Also, Drake Document Manager integrates seamlessly as well. Clients can sign tax returns digitally through the Portals as well for a paperless experience. I also use Drake Accounting for my write up and payroll clients. I can't see that I would change software, as their support has always gone above and beyond to solve any challenges I may encounter in the preparation of returns. I highly recommend anyone looking to give them a try.

We appreciate the software team We appreciate the software team. In particular the telephone support team is quick, efficient, personable, and easy to engage in meaningful conversation. They come up with solutions and show their thorough knowledge by doing it quickly. A couple things that would be good: 1. A single button to quickly print the Engagement Letter from the list of returns. 2. Consistent placement of the PRNT and Notes screens across return types. Put them all in miscellaneous or whereever.