
Siobhan P
GBExcellent customer service Excellent customer service. My book was delayed being delivered - but this was due to Post Office strikes, not the fault of this company. Immediate, professional responses. Book in excellent condition. I'm really surprised at some of the reviews, as I consider this some of the best customer service I've had in a long time - it's getting rarer than hens' teeth! Would happily use & recommend Greener Books.

Miranda Kim
GBBEWARE BEWARE Avoid this company! The book I received was in very poor condition, not at all as described. When I wrote to them asking to exchange for a better copy they wrote back saying they had refunded my order. However I never received a refund. When I contacted them, always the same reply « order refunded » but not a penny had been refunded in my bank account. I wonder if they say that hoping people don’t actually check their accounts. That way they have sent a book in bad condition and then pretended to refund when they actually haven’t. Really unhappy with the experience!

K Baker
GBBook did not arrive Book did not arrive. Supposedly shipped but no tracking information sent and now a month since ordering. Unless it’s coming from the moon, my guesses are that it wasn’t shipped in the first place. Where do all of these lost books end up? Raised a refund request with Abe Books, company did respond promptly and issued a refund but money not visible on my account - yet....

M J Feltham-Fletcher
JESo disappointed as I was so looking forward to enjoying a good read☹️ Hello. Unfortunately I have to let you know how disappointed with the condition of the book as I was so looking forward to reading it. Waited patiently as also so late from the original delivery date from you😞The book’s in a poor grubby condition & I can’t enjoy reading it. I understand it’s 2nd hand & never had such a poor service.

Terry
GBAVOID AT ALL COSTS! Ordered book 4th March 2024 still not arrived and it's 24th April 2024. Ordered through Abebooks (wish i'd read their reviews before purchasing) both businesses/companies are a complete sham. If you actually want to receive a book you pay for go elsewhere. DO NOT USE ABEBOOKS AND DO NOT USE GREENER BOOKS EITHER. I will be reporting both of them to trading standards.