Don't waste your money This nightmare began on 2-28-23 with a phone conversation with Clyde D. Smith, a phone salesman for Amazonpublishing profs.com. He told me that for $199 Amazon would produce a book cover (front and back), format the book and sell the book on Amazon in eBook, paperback, and hardcover formats. (For a short limited time only.) (I never received any of this in writing.) After paying my $199 was assigned my first of three Account Managers. He lasted less than a week and was involved in an accident, and my second Account Manager was assigned, and he lasted two or three weeks before they replaced him with my third Account Manager. I was contacted again on 2-28-23, to tell me that they would have to have another $299 for formating, proofing, editing, and formating. I argued vehemently with my then Account Assistant Jennifer Stark that I had already paid for this. She insisted that I did not. But I had no paperwork to support what I had to say, so I paid the additional $299. Then Jennifer became my third Account Rep (she later told me that I was only one of 500 accounts that she was overseeing. I have been fighting with her now for the next five months. I'd send an email and two to 10 days later I'd hear back from her. I received a number of proposed proofs from her. I read them as best I could, but the were so literate and full of misspelled words, mixed up names, and impossible to make heads or tails of what they were saying. It took me more than eight attempts to get them to get the spelling of my name correct. I am not exaggerating when I say that this proofing looked like it was done by a third grader, and clearly not anyone who had English as their first language. That I finally just gave up on it and told her to just publish the damn thing. I wanted my book to measure 4 inchs by 7 inches, but I was told that wasn't possible. (Even though I have owned and do own hundreds to 4 X 7 paperback books. ( They also kept sending these emails in formats that I could not open.) Anyone considering publishing via amzpublishingprofs.com should not expect to deal with anyone that is not a foreigner. The final straw was when I was notified that my books would NOT received Amazon Optimization unless I paid another $1,800. I said no. My book has been live since June 27th, and I have not had even one sale in that time. I only gave them one star is because there is not a negative number of stars available.