customer
GBThey were very helpful They were very helpful. I could not do this with out them.
RayH
GBDo not do business with Prime Authors! Do not do business with Prime Authors! Searching the internet for a memoir publisher. I inadvertently contacted Prime Authors, Inc., believing it was Amazon’s Book Baby site. I spoke to Kevin Brown who, when asked if they were the Amazon company, said they market through Amazon. That’s technically true but didn’t answer my question. I got the “expiring discount” spiel and made a down payment of a “refundable” amount of $500 to hold the discounted rate. I later learned that I would not get physical books but they would provide editing, proofing, indexing and marketing of an e-book. This was not what I wanted, so I asked to drop out of their program. I got a sales pitch and finally we agreed to draft a binding contract to supply me with books and at a price competitive with Book Baby’s print-ready rate. Kevin actually produced a draft contract with all my requirements except it was attached to an email that stated I would owe $6490. In various conversations with Kevin (I was never assigned to an editing team) I have gotten estimates of cost ranging from $2,940 to 6,490. I got a huge run-around when I indicated that the contract, if negotiated, would only require me to pay a total of $1,000. I am certain they never intended to honor the contract.
Satisfied Author
GBWhat a great experience I had What a great experience I had. Sean Wright and his team walked me through the entire process before I signed up. And once they started working on my manuscript I knew, I am in right hands. They were open to the feedback and responded in timely manner. The cover was awesome and I loved the attention to detail. I am working on my second book and this time I dont have to search for a reliable publisher.
Nicholas Willick
GBReview Update on March 7, 2024: Still no copies of my book, and nothing updated on my Kindle version. I was told by someone from Prime Authors these would happen, but it has been a month with nothing. I did get a call after my last review, but nothing since. I have had to call to get any info, and when I called several days ago, I never got a return call. Buyer beware. They are full of... Update on Feb 4, 2024: I was promised 20 author copies of my novel, plus after it was published in December the Kindle version is full of spacing errors. I have not been able to contact my editor or their customer service in over three weeks. I am tired of how this company lies to me, and I only get some progress when I complain here. So, do not do business with them- they don’t care about you. Original review: I had some issues initially with Prime Authors, but they have been rectified by Nathan Rodricks, who assisted me past those issues. Thank you Nathan.
Leah
GBAvoid this company like a plague Avoid this company like a plague. They are a marketing company fronting as a writing and publishing company. They make a lot of promises and do not deliver. If you have already paid them, try to get your money back through your credit card company. They are scammers, do not believe a word they say.