LeAnne Woods
GBGreat!!! Great customer service They reached out to confirm two of the songs i asked them to put on there for me. The quality was as great as you can get when playing music on a record. The sleeve came out perfect. Nothing bad to say totally recommend buying it’s worth the price.
Yvette Nathalie B.
GBThis business is extremely… This business is extremely unprofessional. Their customer service is horrendous and it takes forever to get a resolution. I ordered 2 records totaling in over $300 plus rush shipping and there is no way to get updated on where in the process my order is? Furthermore, once I realized that I wouldn't get my order in time, even with rush delivery, I asked for a refund. When they finally responded, I was told there were no refunds due to the personalization process and that my records were "most likely" in the process. A month later I get a random email now stating that my records need further editing because the time exceeds the limit, but they can just refund me since it might take another 20 days before it ships. I responded with questions and am sure it will take another 20 days to get a proper response. Save yourselves and use another company. The stress is not worth it. Horrible experience.
Kaleigh Gardner
GBPerfect product, perfect company! I can't say enough great things about this company and product! Customer service helped me resize images to get the best quality. It was created very quickly and shipped promptly. I am so so glad I found this company and have been recommending it to everyone!
Devyn Jacobson
GBThis is a once-in-a-lifetime gift This is a once-in-a-lifetime gift. My sister LOVES her custom vinyl. We picked 10 songs that remind us of her, made a cheesy album cover, and BOOM. She cherishes this album.
Hailey Dier
GBI placed my order in NOVEMBER I placed my order in NOVEMBER. Customer Support has been next to non existent. When searching order number on their site it says order can’t be found. Last update was that label was made so i wasn’t given the option to upgrade my shipping yet here we are another week passed and still hasn’t shipped?? why have a label made if the product isn’t even ready to ship?? I paid for express processing. waste of money considering it didn’t speed it up AT ALL. no one is even responding anymore. pretty sure this is 100% a SCAM. Safe to say i’m extremely disappointed and will be filing a chargeback.