Good production My store was delivered in an about 10 days. Communication was good. Everything in my store was set up and ready to go. All I had to do was set up my Shopify plan and buy a domain. Overall good experience.

I received my store I received my store, but I paid for marketing, too. I have been trying to reach them but have received no reply, and neither they nor I have any phone numbers to contact. They hardly provided any instruction on how to run and I had to spend more money on things that they never included I feel like I wasted my time and money.

I love the experience so far with VEX I love the experience so far with VEX! They have been extremely helpful and trustworthy. So far, no big issues have occurred. I am excited to get on with my new Shopify store.

No store, no help, no refund They will steal your money. Waited 2 weeks for the store when they said 9 days. Then couldn’t log into the store and kept emailing them for help, they just kept telling me to “try again” , after a month of not being able to use anything , I wanted my money back , via their refund policy which states if the store has technical issues and has not been fully delivered, I could qualify for a refund, I let them know that twice and never got an answer back! Don’t even waste your time these people aren’t serious.

No response after only receiving half of what I ordered. I ordered a full store and branded marketing from Vex based off a friend having a very good experience with them, this was on February 5th. 3 weeks later they delivered the website and no communication about the branded marketing launch. I tried to email them right away asking about the marketing and got no response. I have since been emailing them every couple of days and have had no communication back. After paying an extra $900 for the branded marketing launch I expected to at least get some form of communication from them not complete silence.