Crappy Customer Service So ordering was easy, it arrived quickly, but the items arrived damaged. When I contacted them about. Replacement it took an entire week for them to even decide to send me a refund at least 4 emails in that week trying to figure something out. So I told them that because of their awful customer service I would like a replacement and a refund. I also asked for a paid postage label to return the damaged set in which they told me that they don’t supply a paid postage. I should not have to pay to make a return. I will not be purchasing from them again!!

A Great Gift I ordered this book set as a birthday gift for my granddaughter. Ordering was easy and straightforward, the books arrived quickly, and they are exactly what I wanted. I’m looking forward to giving this book set to my granddaughter this weekend.

Ordering the books was simple and my… Ordering the books was simple and my son absolutely loves them. We read one chapter a night and he looks forward to what will happen next. Thank you!

I have bought several different series… I have bought several different series sets of books for my grandchildren and so far - they have all been hits. I can find sets here I can't find anywhere else. And my SIL is British, so those books are of interest to us as well. Books are always delivered on time, in good condition. And I just returned a set - and the process with easy and straightforward.

Ordered books for my granddaughter for… Ordered books for my granddaughter for Christmas, the books arrived in a timely manner and the online order process was very simple.