You’re in good hands As soon as I emailed the company inquiring about services I was forwarded to Mr. David Donovan. He immediately called me to explain and answer further questions. A mistake came up on FedEx’s end which delayed my passport getting to me, after resending the application they told me it’ll take about 5 days to process and ship, I resent April 11th and received my passport April 18th.. if you do the math and don’t count the weekend that’s exactly 5 days! Now granted I didn’t need my passport until May 3rd so if it wasn’t for FedEx’s mistake I would’ve been had my passport sooner because that’s how fast this company is! I am so pleased with the communication and they exceeded my expectations. I never thought I’d have to do something like this and I’m thankful I ran into this company. Whenever I had a question they had an answer whether it was via text or phone call. They really live up to their name: Fast Passport Center, 10/10 recommend! Thanks to them my son will join me on my birthday vacation. I can’t thank everyone enough!!!

Outstanding Service The service I received from David at Fast Passport Center was just OUTSTANDING. Four days before flying to Egypt I learned that I needed a 6-month expiration on my passport. My passport expired within a 5-month 25-day timeframe. Most countries accept a 3-month timeframe. I contacted Fast Passport Center and I was able to pick up my passport at the US Passport Agency at 8:30 AM on my departure date in order to catch my flight to Egypt at 11:00. The service was prompt, professional, and caring. Any time I called David he answered the call immediately and kept me posted.

Smooth and Easy Getting a passport right now is daunting. I had a family emergency and so as a new citizen I needed to make sure that my process was smooth, easy and without hiccups. David shepherded the process and made sure all of my paperwork was in order, he answered questions, concerns quickly and professionally so I could get this done with out worry.

Expediated Passport Service Leaving on Wednesday evening flight to Ireland, Monday morning decided to copy passports & credit cards etc. My passport had expired I was panicked, could not believe 10 years had past since I got it... Went to state.gov passport site talked to someone about what to do and could not get an appointment for the next day to renew at any of the renewal sites. Researched for expedited services and went with Fast Passport ...so glad I did, David Donovan made the steps needed very clear and that Wednesday morning FedEx delivered the new passport by 10:00 am. This is customer service at its best! Thank you David!!

Dishonest business owner After 1.5 months of following up with David we never received our passport. Our trip was ruined. After we paid him, we could hardly ever get a hold of him🤨 terrible communication and experience. There is a chance he’ll follow through on his promise, but there’s also a good chance he won’t. So if you choose this company be ready to be disappointed. We sent in our paper work 1.5 months before our trip, David said he would get us a passport in 2 weeks. We followed up with him every week, the times we were able to get ahold of him. He reassured us that it would be in our hands before our trip. At the last hour, 3 days prior to our trip he calls with bad news, something unexpected happened, it was out of his control he said but no clear explanation was given. No apologies were offered. When we received our paperwork back in the mail, we realized our documents were never even submitted! He had been lying to us the whole time.