I was not able to see the quitclaim … I was not able to see the quitclaim deed until I had paid $29.95 and it contains an error.

Tell me uP front that a fee is… Tell me uP front that a fee is required! Not at the end when I've entered all of my information. The way your website is worded is deliberately misleading.

I wanted a Grant Deed I wanted a Grant Deed. Your system generated a Warranty Deed. So, I got nothing, will have to start over, do it again, or find another source if your system continues to generate the wrong type of Deed.

At least the refund was prompt... The only reason I'm willing to go above one star is that the refund was prompt. That said, the response I received from the customer service rep afterward made me feel like I had been sent to the principal's office in elementary school. In looking at other reviews afterward, it was very clear that their standard practice is to blame the customer for any issue - often challenging their intelligence in the reply they post. (I'm guessing the same will be true here since that was certainly what I received in the response from the CSR.)

Can't open the file Can't open the file, waist of money. Email back and there was no reply.