Donna W
GBI highly recommend the Lemon Law Group I highly recommend the Lemon Law Group. They reached an acceptable settlement in a very reasonable time frame for the inconvenience of purchasing a truck that had issues that were not getting repaired. They always answered my calls and emails if I had questions. I would not hesitate to ask them for help if anything like this happened again.
Keith Busch
GBRock Stars! Excellent communications and they set expectations perfectly. This process is not a quick one, but they kept me informed all the way through and was able to negotiate a great settlement. Thank you Lemon Law Group!
SK
GBI retained Lemon Law Group following a… I retained Lemon Law Group following a failed attempt to "do it the nice way" and ask the manufacturer of my Plug-in Hybrid to replace or repurchase my car. I had bought it new, and two months later, it suffered what they called a "thermal event" in the DC-DC converter. This caused extensive thermal damage to the rear seat, ducting, wiring harnesses, etc - said another way, it caught fire or came very close to it. Following the repair, the vehicle had a persistent burning smell remaining in it, and I simply did not trust it to not burn my house down, but the manufacturer was insistent that they had repaired it and refused to repurchase or replace it. Lemon Law Group won my claim with a satisfactory result, but it took a little over two years. It's hard to say how much of that is on the manufacturer purposefully drawing it out, how much of it is on COVID-related delays in the courts, and how much of it is on Lemon Law Group. My attorney and his assistant were very knowledgeable and pleasant to deal with, even though the process was slow. The re-acquisition coordinator was much less pleasant - I had to reiterate the same things to him repeatedly, and he seemed very disinterested through the process. I believe it was a mistake on his part which held up the buyback for about 3 months and would have left the settlement short by one payment, about $580, so be certain to square their numbers against your own. Notwithstanding the rough experience during re-acquisition, I'll still rate LLG highly due to my attorney's excellence and the very satisfactory results against an uncooperative manufacturer.
Rosa Gallegos
GBLemon Law Group Highly Recommended Lemon law group has been instrumental in getting me thru the detailed process of the manufacturer to repurchase my vehicle. Ada Brown (Case Manager) has been very patient with me, as I have had extenuating issues to overcome, to get the offer I have received from the manufacturer. Ada was always professional and answered my emails and phone calls in a timely fashion. I have never gone thru anything like this in my life and I am an older (retirement age) single female, and I was worried. I do believe that without the professional expertise of the Lemon Law group and Ada Brown that outcome would/could have been quite different. Sincerely, BR Gallegos
mike stimpfel
GBBest possible outcome! Had no clue what I was doing but Lemon law group was there every step of the way to guide me through the process eventually getting me the best possible outcome of a full buy back.. I’m good with my hands, not emails and computers but they were patient and understanding throughout… overall I’m very pleased with the turn of events and if I’m ever faced with a similar situation in the future I’d know where to go