I retained Lemon Law Group following a… I retained Lemon Law Group following a failed attempt to "do it the nice way" and ask the manufacturer of my Plug-in Hybrid to replace or repurchase my car. I had bought it new, and two months later, it suffered what they called a "thermal event" in the DC-DC converter. This caused extensive thermal damage to the rear seat, ducting, wiring harnesses, etc - said another way, it caught fire or came very close to it. Following the repair, the vehicle had a persistent burning smell remaining in it, and I simply did not trust it to not burn my house down, but the manufacturer was insistent that they had repaired it and refused to repurchase or replace it. Lemon Law Group won my claim with a satisfactory result, but it took a little over two years. It's hard to say how much of that is on the manufacturer purposefully drawing it out, how much of it is on COVID-related delays in the courts, and how much of it is on Lemon Law Group. My attorney and his assistant were very knowledgeable and pleasant to deal with, even though the process was slow. The re-acquisition coordinator was much less pleasant - I had to reiterate the same things to him repeatedly, and he seemed very disinterested through the process. I believe it was a mistake on his part which held up the buyback for about 3 months and would have left the settlement short by one payment, about $580, so be certain to square their numbers against your own. Notwithstanding the rough experience during re-acquisition, I'll still rate LLG highly due to my attorney's excellence and the very satisfactory results against an uncooperative manufacturer.

Nissan Versa '24 LEMON I was having trouble with a Nissan Versa '24 lemon for about 4 months from the day I purchased it and getting nowhere with the dealership or service department, who resolved the safety concerns of the headlights dimming to a very low brightness while cruising at night as "operating per design". I was confounded by the lack of accountability or care they have for their customers and others on the road. Since they refused to recognize this as a design flaw, I contacted the Lemon Group as my last attempt for help. The very next business day the Lemon Group called me and took over from that day through completion! They completely lifted the burden of stress and constant worrying about my safety and others on the road due to the faulty safety issues with the vehicle. They walked me through each step of the way and kept me up-to-date constantly! I cannot thank Ted Buffington, Annie Jara and Brooks Siegel enough for all of their support and outstanding service!!! I am so thankful New Hampshire residents have a group that supports us; especially when it comes to our safety!

Horrible experience with this company Horrible experience with this company. If you have lemon-law issues, I highly recommend looking elsewhere. In my opinion, this company felt like a scam from start to finish and it felt a though they were only trying to make a quick buck. They certainly did more damage than good and were horribly rude in the process. I'd recommend taking the time, doing some research and finding a quality law-firm to assist you with any issues you'd consider hiring this firm for.

Lemon Law Represented Us Very Well We were pleased with Lemon Law Group, LLC's assistance in processing and counseling us through our negotiation with GM Corp. They were prompt and transparent about the process in all aspects. We felt the outcome of the transaction was fair and our LLG paralegal, Sherri Thomas, was professional and very familiar with all aspects of the process. Thank you again for representing us!

The group of professionals were very… The group of professionals were very upfront and responsive. I would recommend them to anyone who may have experienced the nightmares we did with our new vehicle.