THE WORST CUSTOMER SERVICE EXPERIENCE EVER They missed nearly every deadline, were rude, hung up on me, and then threatened not to complete the work I'd paid for unless I removed a negative Yelp review. They were not willing to have a simple conversation to make things right. I will not work with them again nor ever recommend them to a friend. Look at their response. They don't take any responsibility for missing deadlines or treating me badly, they just attack attack attack. She talks about how I did something wrong in ordering one of their packages, but they didn't have to take my money. They knew about our previous conversations, but they took my money and then did a TERRIBLE JOB. They never once sincerely apologized for being almost two weeks late with a part of my job. With them it's just deflect attack deflect, then stonewall you when you try to talk through the problem with someone other than the secretary. If they had let me have one sincere conversation with someone other than terrible Abby or Hang-Up Happy Mai, I would have been much more understanding about their failures.

Excellent patent preparation work This firm performs a very thorough and successful work on patents. There are various levels of service according to your budget, and they let you pick and choose what you prefer for the submission or office action. Dedication to the clients and focus on details. Making every effort to achieve the client's success.

Experienced, knowledgeable and affordable! I am glad we chose Bay Area IP to process a very complex software patent. Ariel's experience and knowledge helped us get approval - on a modest budget. BAIP did a great job in helping us understand the process; and in framing our patent application in broad enough terms that would be considered allowable by USPTO. We went back and forth with USPTO multiple times; and each time BAIP helped us figure out the ideal way to move forward. Ariel did two interviews with the examiner - which we believe were key to getting approval. I would not hesitate to recommend BAIP for software IP needs.

Quality Work at a Great Price I started a patent application with Bay Area IP in 2013 and recently received the notice of allowability from the USPTO. It only took 1 office action response by Bay Area IP to get everything worked out. I credit Bay Area IP for helping us get through this process.They did our PCT application too and I expect to do a lot of future business with them. Ariel has done great work for us, and Abby and the staff have been extremely helpful in getting through this entire process. They charge extremely reasonable fees and do quality work, and they will meet your deadlines. I’m glad I found them!

I could not be happier with Bay Area IP … I could not be happier with Bay Area IP and the work they've done for me getting my patent allowed. My provisional patent was filed 3 years ago but realized it was going to be very costly to use a patent attorney. I searched the web and came across Bay Area IP and learned a great deal from all the information they provided on their website. As is standard practice by the Patent Office, my first application was denied and then Bay Area wrote a response to this denial and 1 month later the Patent Office allowed my patent and I could not be happier. Great Job! The money saved was substantial so I highly recommend Bay Area IP