I didn't really receive any assistance… I didn't really receive any assistance and when I tried to reach out to someone I couldn't get in contact with anyone. My case manager never really got back to be after the first phone call and I ended up spending a lot of money for them to basically email me forms that I could have printed myself. On top of the large sum I paid up front the do reoccurring monthly charges. So you'll end up paying like you hired an attorney depending on the process length. My divorce still isn't not finalized, and I still haven't heard from anyone.

Process is a bit painful Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.

Happy to be done There were a lot of duplicate entries instead of having answers carry over from one field to the next, particularly in the case of real estate assets. The need to enter the same data multiple times was inconvenient. Also, despite going through all of the fields and answering the questions, the system still made me go back through everything in a non-sensical way in order to get to the submission process. Other than that, the overall experience was good.

Love the save feature The questions were very easy to read and answer. The drop down explanation bubbles really helped me to understand the information that was being requested. I loved the feature of being able to return to previous pages in order to check my answers. I was really thankful that the website saved my progress as I was unable to get back to it for a couple months. That save feature allowed me to gather information for the questions that took more research to find the answer amongst my own Paperwork.

The process made easy. After reading about filing for divorce and quickly becoming overwhelmed; I was relieved to find a website that has very easy to follow instructions. The questions are written in such a way that I could clearly understand. I was so relieved that the my answers were plugged into the proper forms for me because I had no idea which ones to use. I really appreciate the assistance with filing the forms with the county court house and also with serving the divorce papers to my spouse. Two things that I wasn't looking forward to doing myself. The quick response to my questions gave me more confidence in the support staff and a sense of reassurance that I was not on my own. Thank you for all your help so far. I feel ready for the next steps now.