I spent almost $800 and this software… I spent almost $800 and this software doesn't work to convert files useable for Quickbooks. I sent support several messages; however, still having major issues. It advertised as easy to use, but I've spent 4 hours trying to figure out why its not working for me.

Be very careful reading the positives Be very careful reading the positives. This software is horrible and the customer service is worse. I cancelled, but they claimed I updated my card! I most certainly did not, but they got it from a updater service that provides updated expired cards. I’m fine with updater services but subscriptions or important auto drafts etc, but not for a company I cancelled last year. Refuse to refund my money, apparently $100 is too important. Also, the software didn’t work… very complicated to convert a PDF that my new MacBook now does without software.

An amazing experience with Money Thumb An amazing experience with Money Thumb. The PDF Insights program does an super job and is really fast! Pricing is exceptionally low. I had a n issue that I reported to their support group and was dazzled by the turn around time to address it....immediate! Highly recommend them as a quality company that stands behind their product.

Their QfxToQbo software does NOT work… Their QfxToQbo software does NOT work as advertised. If the bank you are using does not pay for a QID with QuickBooks (such as US Bank), you will NOT be able to upload the QBO file that is created. Instead, you will get the following error: YOU are trying to upload the web connect file with an account type that QuickBooks does not support. Please contact your Financial Institution for details.

Their should be and option to get a… Their should be and option to get a hold with an agent instead than email. I send my inquiry that person that help me I think she/he did not understande me or confused but what he/she sent me did not help and i try to fix it by my own by trying different things.