Patrick M was great Patrick M was great at identifying my issue and making the necessary repairs to my Samsung washing machine. I was surprised at the cost to replace the pump on the washer, about 70% of the original cost of the washer, some of that is beyond the control of Accredited Appliance Repair. I am happy to be able to do my laundry at home once again after 2.5 weeks.

Rude Rebecca answered the phone. I asked for a quote. She insisted that a technician had to come out to do an inspection. I understand that they want to make money, but when I told her that I needed a quote and could give her the model of the fridge and the part number, she still insisted that a tech would have to come out to look at it to make sure that was the part number. Sorry, but I am not paying $79.95 to have someone check that I can read. I wanted a quote to see if I will use them. When I asked her to check the part number and give a quote, she flat out refused. So, I asked for a supervisor. She then promptly hung up the phone. I tried to call back, but it went to voicemail. The most unprofessional experience with a repair service ever. The only reason I even called, is because I don't have an evac machine for the Freon. I could do this myself. Update to manager reply: We asked for a supervisor, and the phone went dead. Highly suspect. Providing me with a olace to find the part does not give me an estimate as to your charge. I asked for a quote for replacement of the compressor. I have the part number. Not difficult. Your company just wants to make a quick $80 because most people dont want to spend the money on the repair. I know how much it could cost. As far as how I and my wife talked to your CSR, asking for a quote, and trying to give a part number only to be interrupted and told a service tech would have to determine the part number is insulting, so asking for a supervisor is normal. Then to hang up, or as you say disconnected, is just bad business. Yes, when the line picks up and says to leave a message, that is voicemail, not an automated answering service. And truly, telling me that my wife is rude, you have a lot to learn about talking to customers. You are right, best we do not do business, and I am sure to let everyone I know about my experience.

Prompt and polite Glenn C was able to come out the same day I called. He was very police and was nice. He did everything he could, but unfortunately the refrigerator was just too old to resuscitate.

Will use again. Patrick is a great employee. I’ve used this company before many many years ago. I called them around 8 this morning and they were able to get a rep (Patrick) to my house within a couple of hours. Very friendly, and efficient. Showed me exactly what happened and what he did to fix. Prices are reasonable too! I will definitely use them again.

Great service Great service. Mario is a Very skilled and kind technician. I called the company for an LG washing machine repair because of all the 5 star ratings. They sent Mario out within an hour. I felt truly blessed. I identified the problem, gave me options and prices. He had parts on his truck and had it repaired in 2 hours. I would recommend these folks to anyone. Thank you Mario!!!