Tom Santana with Liberty Home Guard was awesome! Tom Santana with Liberty Home Guard was very helpful in getting my new assignment over to our service. Excellent customer support.

Luis Gomez Today I spoke to a dispatch agent and he was very helpful and understanding in my situation. He found a great solution to my problem. His name was Luis Gomez.

New vendor I am a new vendor working with LHG and I was introduced to them by my father in law who is a customer. The staff at LHG have been an absolute pleasure to work with. I have personally been helped by Hannah, Woodley and several others who were informative, polite and patient with me being a new vendor. I am looking forward to a long lasting working relationship with LHG and their customers!

What a cluster f—- dealing with LHG… What a cluster f—- dealing with LHG…. Despite their website stating prompt response in 24-48 hours it took 5 days for a repair technician to come out regarding my refrigerator…Compressor was out so he told me he would contact LHG that night…compressor under LG warranty but Repair man doesn’t contact LHG or LG… it was 2 weeks and I called LG and got the authorization for a new free compressor but the technician had to call them and I was told another 7-10 for the part to be shipped…( and how many more days for the repair man to install ). Needless to say I am fed up….after I made many, many, many calls to LHG they offered me $250.00 which does even over the destroyed food…incompetent repair tech on their part not mine.

I spoke with Matthew J. I spoke with Matthew, He’s very friendly and professional. Great guy. I really appreciate the helpful information. Thanks