Trey Bruce
GBHighly Recommended. Scott and his team turned out to be a blessing for me, they were punctual and he gave me his personal number so I could reach out anytime I needed assistance but luckily never needed it. Highly Recommended.
Andrew Parks
GBIf I could give zero stars If I could give zero stars, I would. After contract signed, the costs increased, the packing was slip shod and the relo was late and time consuming. Simply the worst customer service in the industry. The subcontractors were cheap and inexperienced and several items were broken, damaged, torn or in worse condition when they arrived. No help from the executives or the management. I cannot recommend them at all.
Debbie Dorshorst
GBNothing Positive to say If I could give less than a 1 I would. Read all negative reviewed. We did finally receive our furniture. Several pieces were missing or damaged. I filed a claim, I called and sent several follow up e-mails with no response. Bad customer service, prices higher than initial quote, broken/missing items not covered.
Jeff S.
GBTHE ABSOLUTE WORST company I have every… THE ABSOLUTE WORST company I have every been a customer of, sadly. Leo, Todd, Veronica and Chris in the "customer service department" run a crooked operation full of lies and deceit. My experience recommends you STEER CLEAR of this debacle of a company!! It is a scam of a different nature. Their original quote is a giant lure. When the truck they send is "magically" too small they're only remedy is to have you pay for another truck. "Simple fix", they say. The bigger problem with that is the quote for the second truck is double or triple (in our case) the original price. There isn't a big enough negative number to give this company!! They don't deserve anywhere close to a 1-star. But what do they care? They get to steal people's money and get-a-way with it and then move on to their next unsuspecting victim. That is the only "moving" they are good at.
Proud Navy Veteran
GBThis company is beyond shady This company is beyond shady. The movers were supposed to arrive at 4 pm Wednesday. I called the dispatcher to complain. He promised they’d arrive 10 a.m. the next morning forcing me to reschedule my flight out of town. The movers showed up 3 hrs late on Thursday (1 pm). When the movers arrived they smelled like marijuana. Despite the dispatcher assuring me they would remove and pack my television wall mounts the movers refused to remove the television mounts. I called the dispatcher several times during the move to complain about the movers working slowly and their lack of professionalism. The dispatcher promised to send 2 additional movers to expedite the move so I wouldn’t miss my already rescheduled flight. Only 1 additional mover arrived over an hour later and despite starting at 1 pm having to only disassemble two Ikea style beds and move 10-12 packed boxes. They were still moving 6 hrs later. After they drove away I didn’t hear from the movers until I called 5 days later to ask where my household goods were only to be told they were in their warehouse in Miami and I now owe almost twice the initial cost. They have been dishonest since they showed up to my house and now they are holding my home goods hostage and demanding more money. DON’T NOT USE THS MOVING COMPANY!