This company was totally unethical This company was totally unethical! I confirmed with Ryan my sales person two days before the move I would need a full 26 foot high cube truck. When booking I asked if the movers were company trucks and employee owned and was told they were. The day of the move I find out Load to Road brokers to other companies. The movers showed up and wanted to charge DOUBLE of what was quoted. They said although the detailed inventory matched, the cube calculated and quoted by Ryan at Load to Road was wrong. I tried to speak to Ryan but was hung up on. I was told by the CEO I could cancel and get a refund on my deposit and find someone else or pay the additional money. Talk about being held hostage!

Criminals They were contracted to move me through another company; I had no choice. They stood me up on Jan 30, no show/no attempt made to contact me (but falsely marked my pickup as completed in the other company's computer) costing me $290 in storage unit extortion. When they finally did come, they provided a 2.5 hour notice for a Tuesday evening pickup & agreed to a next Friday drop-off (I have Weds/Thurs set-in-stone out-of-town commitment & cannot receive. The driver was incredibly rude, chain-smoked, refused to give his name (the packers vouched for him being an actual driver, but stated they hated working with him because he is a real jerk), tried to extort another nearly $1500 from me even though I matched my Binding Moving Estimate to a T (2 items had broken in storage, which I showed the packers, so those 2 items were left behind as trashed). I had a very unpleasant tete-a-tete with their driver. My stuff was loaded, & the driver informed me he would deliver it Friday, Saturday or Sunday, but could not promise a Friday delivery. He did not show up at all or make any attempt to contact me. My multiple attempts to contact the company reached a number with no voice mail set up. The company that contracted them said they have 7 days from pickup to delivery. They did not deliver or contact me in any way during those 7 days. On Sunday (12 days) I received a text that would "try" to deliver my things. Nothing was delivered & I have had no further contact from them (we are now 16 days in). I am planning to file a police report against them next.

Wish I could give them a ZERO Wish I could give them a ZERO! They held our move in March 2019. To this day I am still upset. Not only did they scam us with 3 times the quoted amount, I had to sign to receive my belongings, not knowing that the little print also said I acknowledge everything was in good condition. How would I know if it’s in good condition if they wouldn’t unload the truck until I signed. Long story short, I have over 100 pictures of things they broke and will not get compensated. Including my great grandmother’s dishes from the 1800s. NEVER TRUST THIS COMPANY!