Extra hidden cost and ruined furniture Wow where do I begin? If I could give 0 stars I would. Initially I was assured by Mike that since I recently had knee surgery the full pack of the house would take care of packing up the house as well as moving. Well thank God we did some packing of our own. Not only did they not pack half of our stuff but couldn’t fit it all on the truck so my husband and I were forced to rent a U-Haul in the middle of the night and packed our entire basement that was left behind by the moving company. They were an hour late for pickup and an hour and a half late for drop off. They ended up charging us 5k when the original estimate was 3200. They ruined our dining room table when they were reassembling it because the guy was listening to music and couldn’t hear the screws going through our table. They left the parts of both the washer and dryer at the old house so my dad had to go out and buy new parts and hook up my washer and dryer at my new house. What a disappointing company.

I just received my delivery and I just… I just received my delivery and I just need to thank everyone at Dedicated Van Lines! Moving is Stressful enough (as ive moved 3 times in last 5 yrs) This was by far the most professional moving service i have used. My moving assistant Mike L was Very Professional, responsive (every time i called/text) As well as the movers who were Very hard working, Honest, and Kept in touch with me the entire way. I would 100% recommend Dedicated Van Lines As I just had my cousin call for her upcoming move thank you .....Jason

Movers were great, but company over booked If I were rating on the movers alone it would 5 stars, but the movers were 5 hours late because of an over schedule. This meant that they were there at packing/moving us until 1:30 AM. Again, the movers did everything great, but it was just so delayed that it was so late in the morning and we have a young baby at the house that we had to navigate with.

Will sell you to another company who breaks and steals your stuff and doubles the quote Can I just say what didn't go wrong? Being lied to that Dedicated would be delivering our stuff on their truck and just our stuff. Then the night before all of the sudden the truck is stuck in NY so he had to hire his best buddy who has great ratings. Ummmm no because you can't even find a website on them. Lost so many items including a $500 painting because we made the mistake the of saying it was expensive and one of a kind - guess stole it to sell it. Missing huge top of desk, leather coat, 2 fabric bed rails, coats, backpacks and ALMOST all of our furniture and goods were damaged!!!! Mike Levy said let us wrap everything so ok, guys who showed up charged $300 extra to do so (Quality Moving Services Inc.) and charged another $2600 or so on top of that. Let's just say they wrapped our furniture in plastic trash bags which broke through and scratched and damaged almost everything! Boxes were crushed - dropped and tried to tape back together. BEWARE and please use someone else to save yourself from this awful headache and stress. Oh and when I found out Mike sold us to Quality, I immediately wanted full insurance but oh wait, no he couldn't do that because too late or some BS. The truck that picked up took our stuff to NJ to be loaded on a Mayflower truck with who knows how many other household goods. A person's WORST NIGHTMARE!!!!!!!!

I attempted to cancel my appointment… I attempted to cancel my appointment since I will no longer be moving and they never got back to me. I was messaging with one of their agents and was told they would call me and it’s been 4 days now and haven’t received a call.