Jeffrey Homan
GBTerrible Worst customer service I’ve ever experienced. Jim Hung up on me twice for asking basic questions. Movers never showed up and I had to call multiple times to figure out if they were even coming on the day we were scheduled to move out of state. They could not care less about about the people who’s money they take. Absolutely would not recommend, got a refund and used a more reputable mover. Oh also edit a month later, we moved and all is well. But I find out these scammers not only didn’t refund me but they charged my card again. So I reported them to the BBB and disputed the charges. STAY AWAY
Noree Salinas
GBDo not use this mover/carrier! Senior Beware! Do not use this mover/carrier. They misquoted our cost and then doubled the amount for storage! Two items were damaged upon delivery and we sent a list of missing items but they are non-responsive once paid? Not recommended and not a professional company. Seniors - do not use!!!
Theodora Romaguera
GBBe memorable movers! The rapid van lines mover team is very professional and courteous. The rapid van lines movers make sure that every item is well protected and packed nicely. The rapid van lines movers team was very cooperative, hardworking, and did everything in fast and furious action. The rapid van lines movers are best.
Kitty
GBRapid Van Lines - Damaged Items & Will not take responsibility Rapid Van Lines. At the originating point, they insisted on doing the packaging of my son's bed and motorcycle electronic riding toy. Those were the only things broken as none of anything I wrapped was broken. The part of the bed broken makes the whole bed unstable and unusable. Of course, they fell back on the low insurance (they had no recommendations for other insurers) despite their own gross negligence. They had lousy customer service when dealing with the claim. I am a single Mom and my son is sleeping in an unstable bed until I have the $ to buy a new one. The bed was less than one year old and cost over $600 and the motorcycle around $230. Had I packed the items, they would not be broken. Don't bother with this company despite the upfront smooth talking. I won't even go into the underestimate of cost and that they had only one person at the receiving end to unload me, who was not even given a ramp. Extremely disappointing.
Leslie Alexander
GBBEWARE: SCAM This company is a scam. DO NOT USE!! They will quote you one price and then charge you $1000 more at pick up ! ANY 5 STAR REVIEWS HOU HAVE READ ABOUT THIS COMPANY ARE FAKE!!!