I absolutely do NOT recommend Cross… I absolutely do NOT recommend Cross Country Moving Company! They told me given our circumstances (i.e: my husband being in the hospital because he needs two organ transplants) and me moving and being across the country all by myself that they would have my stuff here no later than the 20th of December. The last update I received Thursday morning (the 16th) told me the truck was in Nevada (not that far from Cali) and then it went radio silent. When I called to get more info I was told it would now be the 24th-25th…or possibly later. They took our stuff on the 9th. That's over two weeks. They know my situation and they know I’ve been without any of my things (including my car because they took that separately.) all while having to travel back and forth to the hospital (because the moment we landed in California on the 13th we had to take him to the hospital and he was admitted.) I even paid extra and had them take our stuff days before we got to Cali in order to make sure everything would be here no later than the 20th. Between the truck going MIA. Being told one thing and paying extra for it. I can’t recommend them and I truly wish I went with someone different (but they were rated well….although I can’t fathom why at this point.)

cross country nightmare Asked for a quote for 1300 cubic ft of inventory. The rep said they quote based on inventory & that is how they can charge lower rates than competitors. He sent a quote based on my inventory list, & I followed up with a video, as requested. We settled on a date for packing/moving. The day before moving, the rep said that based on the video I had sent 3 weeks prior (20 days exactly), the move would cost $2,000 more than they quoted. They made sure we didn’t have time to find a different company to move us from CA to PA. He said it would take a full day for packing/loading, but I did not expect that to be from 12- 1:30am (for 1 bed, 1 office, 1 nursery). They played Tetris with the truck because they sent one for 1100 cubic ft instead of 1300. Also couldn’t fit our lawnmower so we had to leave that behind. They asked us to go to McDonald’s at 10pm for them. At 1:30am, they left 20 boxes, packing tape, and (McD’s) trash everywhere. We received an audacious email from the rep in the AM saying we owed an additional $1200. We called him to ask how, when he had the video & inventory list for 3 weeks. Instead of explaining what we were being charged for, he berated us, then hung up. He then texted that he was calling dispatch to tell them to return our stuff & they would charge us for all of the packing & moving. His texting was frantic, full of contradictions & he wouldn’t answer calls. We called the main line & connected with a manager, who was barely better than the rep. After we explained the situation to him, his response was that we didn’t need to go get McDonald’s for the crew, & that they don’t use videos as a means to compile an estimate (even though that is what they used 2 days prior to say they needed to charge us more before showing up). We had no choice but to pay. We were moving across the country with our 4 month old & this experience was so incredibly stressful. After googling, I realized others had issues with that rep as well. A side note, he said it would take about 5-7 days for delivery; it was 14. After unpacking some items, realized several were broke and then packed that way. A few items were broken and packed as separate pieces, indicating they knew they were broken, said nothing, and packed them for us to open glass shards.

Way Above Average Organized, reliable and know what they're doing are just of the things I want to say about this business. I'm not big into writing reviews but they really worked hard and came through for me during a big transition in my life. I was under a lot stress and they didn't add to any of it. They took the stress of moving away. Paying Extra for packing was so worth it. Service was way above the average mover.

Successful Coast to Coast Used them for our coast to coast move. Everything about the experience was fantastic, from our care representative to the actual movers at both locations. Would definitely recommend them to anyone who is moving long distance.

No time wasted Never have done an out of state move before with a full apartment filled with 8 years of living. My last out of state move I only had one large bag so this was a whole new experience that made me apprehensive. I planned early and took notes from multiple companies. Cross Country Long Distance Movers gave me the clearest responses to all of my questions, they were flexible with availability and very professional over the phone. In the end I felt most comfortable speaking to them. They were NOT pushy at all to get my business. When it came down to the move their team worked hard on a hot summer day, dripping with sweat 30 mins in and kept a smile on their face. They didn't loligag or take breaks at all besides for water. They took my business seriously and treated me like real VIP. I was able to get moved into my place in great spirits from the successful service. They're definitely work checking out.