James Ruzicka
GBThank god I didn't give them money Thank god I didn't give them money. They want you to sign an agreement before you even realize that they take only Venmo or some other BS. Then say "well we could take you to collections because you signed an agreement". No credit cards or debit cards accepted due to some "high yield credit card issue". They say if you leave the call they can never "get you the quote" again. Reddit has a post showing these guys are basically a front. My dad always said if it's too good to be true it always is. Too continue my response, you can’t use credit or debit card. Can you explain why? Why would a reputable business only take cash app/venmo? It’s so they can ghost people and take their deposit. Just look at all the reviews.
Car Han
GBI had a terrible experience with this… I had a terrible experience with this company. The red flag should’ve flown when the informed me that I couldn’t use my credit car for payment but to send a wire. Wrong move! I after reading all the terrible reviews I cancelled the service, but they did not send my credit. I am a senior single with limited funds, but they basically ignored me. So, all in all they stole $2500. They have no morals nor compassion. Please do not use this company if you don’t want to be ripped off. They have a habit I see of replying to the bad reviews, but it’s all lies, and twisting facts.
David J Akers
GBNice crew! Could not recommend this company enough…. Gratitude goes to the whole moving team who moved me. A huge move for me after 20yrs and it couldn’t have gone any better. They kept me up to date on arrival time due to traffic. Communication was great and professionalism at it highest. Reassurance from them and problem solving with regards to my furniture. What I thought would be a stressful day turned into a stress free day. Thank you. Highly recommended.
BM
GBBEWARE!!! SCAM - FRAUD Takes Money, won't refund UPDATE: American Movers Direct replied and none of it was true, at all! We DID NOT try to add additional items. They are lying. We were told straight up we cannot cancel because of peak season which is essentially every single day of the year. No movers were ever dispatched. American Movers Direct is a SCAM! They took my mother's check before she signed the agreement to hold until the agreement was signed. Sebastian Monroe cashed it immediately. When we requested a refund/cancellation of service, he demanded over and over that in order to process the refund, the agreement would need to be signed. He was extremely aggressive and rude. Once the agreement was signed and a formal cancellation request was submitted, the refund was denied due to being in peak season which they define as April 1 to March 5 each year only leaving a 26 day window in which service could be cancelled. DO NOT do business with these scam artists. They will steal your money and not perform the agreed upon service.
James Landes
GBMovers did a fantastic job! We were pleased to have chosen this company to take care of our moving. It was a fairly big move, but they handled it with care and professionalism. They also exceeded expectations on our arrival day as our journey was delayed by several hours but the crew got on with unloading in our absence, and when we eventually arrived at our new property it was almost all done.