Outstanding company Outstanding company! Fast, efficient and kept me updated during the entire move. These guys are excellent! Wont go with anyone else for my moving/delivery needs!

Large screen TV taken At the end of September, I hired Best Fit Movers to move my things from my old apartment to a storage unit, as my new apartment wouldn't be ready for three weeks. The first move went fine but when they moved my things from the storage unit to my new apartment, my $700 60" 4K HD TV was missing. After calling four days in a row with no response, I finally heard back from someone in their Claims Department that their mover took it and said I gave it to him. I told them that was ridiculous and asked why I would give a perfectly fine $700 TV away to a complete stranger. They said they would return the TV but after numerous calls and zero calls back, they still haven't made any effort to return the TV, after 3 weeks now. I'll be filing a small claims suit in short order. I'm just hoping someone in charge at the company sees this and resolves the situation first.

I would definitely use this company again! From the first call I made to the actual move, the process was easy and all team members were great! I was kept up to date on the arrival time, the movers were efficient and professional and everyone on the phone was friendly and helpful. I would definitely use this company again. Thank you!

Incredible experience Incredible experience. The original plan was to pack while my daughter was at daycare. She ended up staying home with me as she had a day care cold. I hauled ass to get the kitchen and office packed before the movers arrived. Not only did they offer to help pack, which I declined because I wanted to stay within a time frame, but they moved quick. They reviewed the contract. Asked if there was any new information. Signed and they went to work. Definitely using them again. Definitely recommend them, zero hesitation!

Taken Advantage Of/Scammed Best Fit Movers/Best Bet Movers is the same company. I used Best Fit Movers for my Saturday, 8am move. I had 3 men to move a complete Queen bedroom set, 2 queen mattresses, 2 queen box springs, a glass China cabinet, a dining room set, a glass fireplace and about 25 boxes. The move could have and should have been completed in the minimum 3 hour timeframe, but when we approached the first hour and a half instead of loading the China cabinet and fireplace so we could head over to the new place, the 3 men decided they needed a break. They kept taking several breaks and no one would answer the phone at the office. After everything was finally loaded up 3hrs later, a 10 minute drive, turned into me waiting an hour and a half at the new place for the movers. Calling the office was useless, because the two young girls didn’t have a clue & 1 sounded like she was having sex. There was no management at the office that Saturday. The men finally arrived, upset that I called the office. Stating they took a lunch break. How do you take a lunch break when you are charging someone by the hour? Why didn’t he inform me? So they began carrying my belongings up the stairs to the new place and the little young boy, Geraldo kept dropping different pieces of my furniture, damaging/breaking my property. Long story short, a simple 3hr moved turned into a 7hr move and I was helping with the lifting and carrying, some of my furniture and belongings ended up damaged and broken, and to add insult on top of everything else Franc, Brian and Geraldo scammed me! Because I couldn’t see what I was signing on the little phone, Franc acted like he was talking to the office and they were telling him to tell me when to sign and what I was signing. I ended up giving them $800 in cash, not including the $100 I had already paid to book my move. I was not given a receipt. The next day, Easter Sunday, I happened to check my email and saw that the movers put down I paid them $700 in cash, which was a lie. I called the office furious. Of course no one was there to help me, so I emailed the Manager, Juliana a more detailed enactment of the day and included pictures. She had a gentleman call me the next day, who quickly said, “I can’t give you back more than $200”, because it’s only .60 per pound. If he would have really looked at those pictures my move should have been free or charged me the minimum 3hr for $424, because that is all my move took, the rest of the time was their movers messing around. The fact that their movers lied to me about the amount, and stole from their company is horrible. I felt they were scamming me, but I knew if I didn’t pay them, it would be a problem. So I paid them what they asked for knowing I was calling the office Monday to make a complaint. I will never use this company or any company affiliated with them again. I feel more could have been done for me considering my furniture that was damaged was new furniture. I am writing this review to make others aware, especially since my coworker was considering using this company for her move.