
Christopher Chandler
GBDo not work with them I worked directly with Dan, the owner and while he was very responsive in answering the phone, the overall quality of the experience of moving was not good. Details were often missed and inaccurate, communication was sometimes responsive and quick, but again not very detailed and many questions not answered and unresolved. The moving company scheduled to come on a certain day did not show up and were a full day late. The movers onsite were nice and they were fast, but many things were damaged, very unorganized during packing and unpacking, and overall very rushed. The overall feeling was they wanted to get the job done as quickly as possible to move on to the next one. I paid for a dedicated semi and communicated and expected it would be 2 days to pack and unpack, while both were done in 1 day - which you'd think would be nice. But when the quality is poor and rushed with your nice furniture and things, this was bad. I also had to pay additional fees last minute that were not communicated at all, when I was very clear how much stuff I had. Overall a very bad experience and would not recommend working with this company. They are a broker, not the actual moving company. Next time i'll go direct with the moving company for more responsibility, accountability and hopefully better communication due to no middle man.