Movers were great Movers were great, friendly and careful. Everything went smoothly all the way from pickup in Chicago to drop off in Los Angeles. Sergio and his crew went an extra mile and did a great job wrapping my furniture for extra protection. As a result I didn't find a single scratch when they were done. I guess you get what you pay for. Thank you Elizabeth for setting up my move so quickly and squeezing it in your schedule last minute! I know it's busy (no other company was ready to take us on such a short notice) and I am thankful for all your help!

I had sent several requests out I had sent several requests out, and First Class Movers was the only one that responded. I did a small apartment move for a college student from Chicago to Kentucky. So, it was all handled over the phone and it was very easy. The process was great. The estimate varied a little bit, but I understand. Everything was well-packed and well taken care of.The movers called two hours prior to let us know that they would be arriving around a specific time. Then, on the day of delivery to the next location, they called in the morning and gave us a four-hour window, and then they called an hour and a half out and said, "We'll be there in an hour and a half." So, there was a lot of detailed communication. The whole experience was very easy.

Abusive marketing practices Abusive marketing practices by the General Manager, Doug. Won't stop texting after requested. Be careful if you give your phone number to request a quote. They don't like it of you decline and the put effort into letting you know.

Owner is not good people I received a cold text about a move that was not happening, assuming it was a bot text I replied in all caps “no one is moving to Ohio” apparently the owner felt this was rude and deserved threats of signing me up for Scientology and Mormon texts and calls. After a bit of back and forth the threats continued, I told him I would be reporting him to home office. Unfortunately he is the owner so that was a moot point. After leaving a voicemail he felt that he has one upped me by knowing my name but having none of my data correct. He called and threatened to dox me, advised that I need to get a federal attorney and he would be suing for civil extortion, all because I asked for his name. He also recorded our call without advising me, both California and Washington are 2 party consent states so in addition to doxing me he broke the law in 2 states. I appreciate that he is “trying to protect employees from rude customers” but as I was not a customer, and received unwanted messages the simple thing for him to do would be ignore it. But Mr Chris Smith cannot handle people who are sick of cold calls. Any owner who threatens to dox and illegally records phone conversations is not someone you should do business with. He will also be paying to remove this review.

First Class Movers made my… First Class Movers made my long-distance move from Seattle to Los Angeles incredibly smooth and stress-free. Their professionalism and efficiency were outstanding throughout the three-day journey. I highly recommend their reliable service to anyone planning a move