Much more manageable with their help My International took a stressful complicated move and turned it into something much more manageable for us. We relocated back to Paris to be closer to family after our daughter was born. The team walked us through the custom process which we hadn't dealt with for many years and a lot new rules had been put in place since then. We couldn't have done it without them. They never pushed us to use their service or lied to us about any pricing. Very relaxed upfront honest business. Feel very good about the money spent with them. Every box arrived undamaged and some of our artwork was custom crated to ensure it would remain in great shape for the whole trip. It all turned just how we had hoped. We left things that we didn't want behind in their storage facility for our friends to pick up. The storage was complimentary.

Technically, all my broken stuff was "moved"... My International Movers (their international moving division) handled my move from Seattle, WA to Adelaide, Australia. From the beginning, things were difficult to coordinate with the moving specialist. Numerous calls and emails would go un-answered until I would contact other people at the company. Then it took 7.5 months for my belongings to arrive, all the while the company suddenly requiring more money than what was listed in the contract for delivery. Their moving specialist even tried to charge a university credit card that was specifically used to hold the reservation over 7 months prior. Nonetheless, here's where the real problems began: The delivery of my items. Six of the dozen or so major pieces of furniture moved were irreparably damaged. The moving company here in Australia was astounded by the lack of care the company put into packing any of the items, which included an armoire with legs sticking out of any wrapping (two of the legs were severely damaged), a dresser that was wrapped in nothing but thin cardboard and that was split almost the entire length of the dresser, paintings wrapped in nothing but tissue and cardboard, both of which were shattered, a bicycle placed in an otherwise empty cardboard box and that, as a result, had its frame bent, and a lamp placed in a box labeled 'fragile' that received no other protection and was therefore absolutely demolished. Mind you, every item I wrapped and packed in boxes myself arrived fine, including glass figurines and mugs. It was only the poorly packaged furniture items handled by My International Movers themselves that were damaged. The estimated damage, which is all photographed and documented, is ~$10,000 U.S. dollars. The end result has been the company offering me $500, far below the minimum liability insurance for 300 cubic feet of items shipped. It's almost more of an insult to offer me that low amount after what was clearly a result of their negligence. I cannot stress enough: this has been one of the worst business transaction experiences of my life, and the company *still* refuses to acknowledge its wrongdoing. My main goal at this point is to help others steer clear of the mistake I made hiring them to move my belongings.

Horrific removal from U.S.A. to U.K. International Van Lines and Eurogroup International Movers Ltd. It was a horrific experience from start to finish. My furniture & all my worldly goods were in a storage 20'x10'x 8'. I chose International Van Lines. Included in the quote was an upright piano which was to be taken up to the 1st floor of my home. Once they had my deposit I could not get hold of anyone at their premises. It was very stressful. I started getting information from different people. They passed me round from person to person. As soon as they picked up my furniture they started adding on more money to the tune of $660. They held my stuff to ransom until they got more money. Then, when it arrived at the U.K. port of London it was taken over by Eurogroup International Movers Ltd. They took me for another £704 before they would release the shipment to be delivered. They did not substantiate any of those charges. I had no proof whatsoever. When my furniture eventually arrived the crew refused to take the piano up to the 1st floor. It is still sitting in my downstairs front room today. I paid for it to be taken to the 1st floor. One of the crew said that if he had known that a piano was to be moved he would not have come to work that day. Charming! Do not be taken in by International Van Lines or Eurogroup International Movers Ltd. They will say anything to syphon more money out of you and not complete the job. The stress nearly killed me.

West Coast to Canada I moved out of Cali to Vancouver by Sea and My International took care of everything. Just like they promised me there wasn't an extra fee waiting for me at the end of the whole ordeal. Payment was one and done. I started off being confused where to begin with the whole move and later on was much more relaxed having them orchestrate it all.

Great move to Ottawa The rate was realistic to what I was expecting. I liked them best because of the options. They had an affordable method of sharing a freight carrier with another load. It seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. Since it was the most affordable option, that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time.