Great service!!! My first experience to ship my son’s car using USA Autotransport is great. It’s fast and reliable shipping company. Nick is very helpful from start until the end. The driver, Paul, is very careful from pick up to delivery. Thank you so much. I highly recommend this company to my family and friends.

100% confirmed bait and switch 100% confirmed bait and switch This company has on multiple and separate occasions misled me about delivery timing 1) Lie # 1: When they tried to win my business and on the day they picked up my car they said 6-7 days for delivery 2) Lie # 2: When I saw my car wasn't moving from the pick-up city for 4 days (and ended up sitting 6 days, that's right 6 days in one place and I only knew bc I have a tracker on my car), I called to complain and was finally told that it would be 7-8 days, one day later than what I was told 3) Lie # 3: After pushing to have a supervisor call me back for days, I finally get a supervisor that tells me 8-9 days, so now two days later than what I was originally told, and when I complain that this is costing me hundreds of extra dollars in car rental fees I'm told to "stop throwing a tantrum" 4) Lie # 4: I'm texted on day 7 to tell me car is on the way and will be there by day 9 ... so no longer day 8-9 but now day 9 5) Lie # 5: I'm texted just now, on day 9, to tell me that they may be delayed another day ... the DAY OF! They tell me another day of delay. Like they couldn't have foreseen this better This is no way to treat a customer, as if I have zero issues with my schedules, plans and reservations being whipsawed with something as critical as a vehicle ... I now have to pay outsized late fees, rearrange my schedule to account for rental car returns, cancel plans I had to meet friends just so i can receive my car on a different date What a disaster of a company. This is not ok

Two Different BOL’s provided to use against me, Fraud. USA auto Transport delivered damaged car to me. After I complained about the damages, the BOL picture was changed to trick me to think that the damage was already there. Fortunately, all towing companies, use a third party system to upload official BOL. And the Official BOL did Not have those damages!!!!!!!!!!!!!!!!!!! Trying to be fair with this review, but once you cross the line to change a legal document against me for a service I paid to you - Game on. Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. They are brokers. One thing they did on time was charge my credit card.

5 star effort Very reliable for shipping across the state. They just finished delivering my son's new Toyota Camry and he couldn't be happier. It was an early graduation gift and we wanted it to be a surprise. So the driver even went as far as timing the delivery for when our son was home. The car was picked up from the dealership was on schedule and the vehicle arrived safely! It only took to days to from Philly to Phoenix. Definitely a 5 star effort.

Arrangements were made to ship a… Arrangements were made to ship a classic vehicle from Chicago to New Jersey. The management team was very responsive and was able to give me a quote within short amount of time via email. The vehicle showed up sooner than scheduled, and in perfect condition. The driver was very cooperative, and I was able to coordinate the drop off with him in real time as he got closer to my destination. Great all around experience....