Kelsey Mckeithen
GBPositive Outcome My experience with IVL was very different than the experience I had with a moving broker years back. I was unaware that most moving brokers scam customers, and they got me. We chose IVl because they're a carrier and own and operate their trucks and movers. Additionally, I needed insurance for a high amount, and IVL could offer insurance at a reasonable cost. The move ended up going well. IVL's team showed up on the planned date, packed everything as promised, and my delivery was also performed well. All I was looking for was a good moving experience, and I found it with IVL, so they got 5 stars from me.
Guess Who
GBTx to Ny My company chose IVL for my move to FL from TX. This was for a new job, and I had no room for error. I did not have to come out of pocket for the move, but I did request that they provide me with their best moving company/vendor because I did not want any problems with delays or damage. International Van Lines did a great job with my move, and I had a good experience overall. They showed up as planned, packed everything for us, and created our grand piano. They also provide special packing on some artwork. I got all my things delivered in about 5 days, and all went smoothly on the delivery end. IVL is a straightforward and good company to work with, and they have my recommendation.
Steven
QAOperates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company
Vicente Noriega
GBAwesome experience I was not expecting I can only describe my experience with this company as splendid. The drivers were extremely helpful and went out of their way to answer any questions I had. I recommend International Van Lines to anyone who seeks courteous and professional services for any of their moving needs.
Red
GBMy experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.