SOS Moving

5200 Wilshire Blvd, 90036, Los Angeles, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About SOS Moving

SOS stands for Safe Organized & Sound, always focused on our highest priority - Customer Satisfaction. We are confident because of our experience, professional movers, efficiency and last but not the least our affordable & competitive rates.

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David
GB

TERRIBLE COMPAMY TERRIBLE COMPAMY - MOVER BEWARE Who doesn't love a bunch of good reviews, branded mover shirts, and a few pics with Snoop himself to cap it off, right? Exactly what I thought too guys, but read this before you choose SOS MOVING: A good first half of the move turned awful when movers tried guilt trip us into giving them an extra $150 to pocket, that was not in our quote for quoted move/ location/items. Things became extremely awkward, and they refused to move our couch unless I paid extra money for them to pocket or helped them physically move the couch. So ended up covered in dirt and sweat after being forced to help them move my couch up 4 stories worth of stairs on a 100+ degree day . . . . exactly what I wanted to avoid as I have chronic back issues and was the whole reason I got movers. . . . They damaged all of my custom framed prints (which I specifically asked them to wrap, but didn't), and then also wanted to charge me for the hour they spent on the phone trying to get their manager to "ok" an extra charge after I called customer service during the move. Keep reading, it gets better . . . . The movers then tried to force us to take pictures with them to post a review. They would not leave and wanted to stay and hover over us to watch us post a positive review about them/ SOS. I see from the photos here that them trying get people to do this before they leave must be practice, but after this terrible situation it was very uncomfortable. When I refused several times, they finally left. . . . . . but then returned 25 minutes later. . . after I thought they had long gone . . . to my door. . . to tell me not to post a bad review . . . IT WAS VERY CREEPY AND SORT OF THREATENING. It made my partner very uncomfortable, and she was convinced it was meant to be taken that way. Oh No, there's still more. . . To make it all even worse customer service would not return my calls half the time. They were nice/ courteous when I did get a hold of them, but after weeks of calls, texts, emailing photos of damaged items, this awful and stressful ordeal, and a stiff back FROM BEING FORCED TO HELP MOVE MY ITEMS. . . . they offered to refund me $200 only. . . an absolute joke. They did not stand behind the actions of their workers at all. They kept trying to say that the refund can only be .60/ per pound of the damaged items (even though they don't even have that information lol) and have refused to give me a breakdown of how they came to this low amount of $200 (what portion of this amount if for being forced to work, what portion is for the terrible situation, and what portion is for the damaged items). And they told me it was my "prerogative" to post a bad review, even though they tried to get me to sign an agreement stating that I will not post a review anywhere once I have been refunded, and I will not be given my money that they OWE ME until then. THAT IS LITERALLY THE DEFINITION OF EXTORTION. They insult was not worth the $200 refund. Literally, criminal business practices here guys. It has been two weeks since they told me I would receive my money, and nothing has happened, and have not responded to an email in a week, since i pointed out that this "refund method" was a form of extortion. lol I know there are lots of great reviews on here for SOS, and a pic or two with a celebrity in the reviews. . . but save yourself the potential headache, and major $$$$ lost, and go with another company that has equally great reviews. There are so many good honest movers to choose from here in SoCal who would appreciate your business.

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Steven Daneshgar
GB

Awesome SOS Moving has been a trusted name in the moving industry for over 4 years, known for their reliable service and attention to detail. I would emphasize the company's commitment to customer satisfaction and their track record of successful moves across the country. Their team of experienced professionals ensures a stress-free moving experience for all their clients, making them a top choice for anyone in need of a moving company they can trust.

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Alex
GB

I moved with SOS company last December 2021 I moved with SOS company last December. I had two movers Mike and Bek, they were professionals, polit and careful with my stuff. Booking process was easy online and Andy helped me go over with booking details. I am rating 4 stars reviews because I had arrival window between 1-4 pm and they arrived exactly at 4 pm, that was little bit frustrated for me and the move was done at 9 pm. Overall recommended

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Kirill
PT

The best company in La The best company in La. They do offer competitive price. The service is great. Would definitely use them many more time/

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Steve Harris
GB

The SOS movers are amazing The SOS movers are amazing. Adil, Eric and Erma really saved the day. They are were friendly, polite and efficient. No broken or chipped furniture

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