Our daughters needed to move from an… Our daughters needed to move from an apartment to a house. This is the place to call--- very professional, on time, careful, quick, and of great value.

Never again. The issues I expected when I paid Trico to move my furniture from LA to Austin was that furniture may possibly get scratched and dinged up. However, I'd been reassured by countless reviews that Trico are professionals that take great care of the items they are entrusted with. Well, what I came to find is that almost *all* of the furniture I shipped with them was *severely damaged* or broken beyond repair! What's more, one of my boxes was LOST COMPLETELY and left behind in LA - it was only with intense documentation, photographs and frantic, angry calls that my box finally turned up and was shipped to me. Sincerely, What kind of a shipping company loses boxes?! Isn't that *their only job*, to get things safe from one place to another? As a note, I posted this same review on their website as two stars and of course they removed it. Thus, this review is now one star. While the people that came to both pick up and deliver my furniture were very kind, very professional, and moved everything in and out without any damage, every item I packed myself is completely safe and sound, and almost every item they packed for me is damaged in some way after the move. This indicates to me there's a problem with how things are being packed, or there's a real problem with the long distance part of the long distance moving. I also came to learn they were contracted by Trico - Trico only does the LONG DISTANCE, not the pickup and delivery, so you never actually deal face to face with Trico employees which to hold accountable. Instead, I've spent the past few months playing phone tag with Trico employees and insurance reps, trying to get a settlement with which to repair my broken items. That's another thing - Trico provided me with a single insurance option, and they have been a veritable nightmare to deal with - they as you to take extensive photos, then they schedule a LONG time away to come in and take photos of your damage AGAIN. In my case, they even scheduled ANOTHER appointment a long time away so they could come pick up my broken computer tower and take it to a specialist to have it looked at - only to come back TWO WEEKS LATER after taking it away to inform me they were repairing the computer instead of giving me an estimate, without having gotten my approval or even telling me the name of the third party! And in this all, Trico has been utterly unhelpful - they've simply repeatedly told me to contact the insurance, or offered to pay me $0.25 per pound of damaged item. What kind of insane exchange rate is that? What kind of settlement offer is that? This move has been an absolute nightmare: one of the worst and most stressful experiences in my life. I'm living in a special kind of hell, surrounded by broken furniture I cannot get rid of yet because Trico's provided insurance company is STILL not done figuring out my claim TWO MONTHS LATER; I am having to repair some items out of my own pocket because I just can't stand waiting anymore, but I have no guarantee of proper reimbursement from the insurance company. This is a complete disaster. Do yourself a favor and never, EVER hire Trico Long Distance Movers.

Highly recommend their Packing service. Trico handled our move well which was work related. They were very careful with all of our stuff. Movers wrapped things individually and were very going. I really got along with everyone here. Felt a bit spoiled getting help packing. I usually handle it myself but the move overall was much less stressful having the extra set of hands and know how. To us it was an extra charge that was 100% worth it. Packing is the most time consuming thing. Having that extra time - I was able to focus on other projects. We booked them far in advance, and later had to change the date and start time but they were flexible and easy to work with. Movers came on time, called ahead, and made sure the process stayed smooth.

Great Business for Car Shipping Too! I contacted other places, and none of them were as upfront and willing to help like Trico was. Within a day after scheduling I got a call from the agent reminding me what time a driver would come. I had a concern about the ETA as I was shipping a car for someone else, that was expecting it to arrive during a certain time. The foreman handled every single tricky detail and made everything work out. If you're looking to get info right away I would recommend calling them up instead of leaving your contact info on their site. I was able to get service right away that way. They matched the price of the other quotes I got but the main difference is they are much higher rated so I went with them. Happy I did, vehicle got their right when promised in great condition. These guys don't just handle moves, they ship cars too!!

Helpful and professional. The staff I worked with were approachable and prompt. When I called, their response time was fast we planned and scheduled the entire move within an hour. The pricing was very reasonable and not a single thing was damaged throughout the process. I had a good experience and I am not one to use moving companies but this one worked out very well.